Hi Missy, How did you confirm that RAM size when you checked it?
Was it during boot up and you saw the RAM counter count out the memory on your system, or did you go through a program on your computer? If you go to the My Computer icon on your desktop, then press alt+enter to get to the properties, the system properties will pop up. You'll have to use your virtual cursor or mouse simulation keys, and since I don't know which screen reader you're using, or magnifier, I can't advise you on what keystroke will give you these functions. Suffice it to say, if you arrow down the information, it will give you your processor speed and memory amount in that dialog box. Let us know what it says there, and we'll see if there really is anything wrong with your memory. Secondly, some video cards use, not only onboard memory on the video card for it's use, if it finds it needs more, it will share the memory with the RAM on your computer, so it could be that you're video card is misappropriating some of that memory for itself. Another possibility is the fact that he may have shorted out one of the sockets, or fried one of your memory chips, in which case, the only way to diagnose this is to swap it out for another memory chip and see if it gets recognized. Either way, we'll have to get more information. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
