What email program are you using? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of buttercup Sent: Saturday, 15 November 2008 12:29 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse.
Hi David or anyone else, I don't know anything about Karen's Replicator so does this program automatically back up files. Because I don't know how to back up email files. Debbie ----- Original Message ----- From: "David Griffith" <[EMAIL PROTECTED]> To: <blind-computing@jaws-users.com> Sent: Saturday, November 15, 2008 7:16 AM Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. >I hope somebody else can give you some better news but remedies to get rid > of Trojans often rely on deleting files in Windows Safe Mode. That is a > version of windows where minimal features are loaded. There is no way that > I > am aware of that you can use a screen reader in safe Mode as I believe no > audio drivers are loaded. I would be very interested if someone can > point > out that I am wrong. > > Whatever course you take to get rid of this Trojan I think you are going > to > need sighted help. I have had a couple of problems like these over the > years and I am afraid to say I found the help desks of Norton and AVG > pretty > impotent . You can easily spend hours and hours trying to sort this out. > In my experience the quickest way may be to do a destructive Windows > re-install so your priority now should be backing up all the data you need > including emails etc. > > Our list owner David, has suggested using a solution like Image for > Windows as an escape route for problems like these. I think he is right, I > use Norton Ghost but you do need sighted help whilst it re-builds Windows. > Image for Windows apparently has a method people without sight can > deploy. > > It is not much help for you right now but I suggest that once your system > is > restored to perfect health and you have everything how you want it use a > program like Image for Windows to freeze this as an image. Then you can > always go back to this perfect state which gives peace of mind. Use > Karen's > Replicator available on the owners site to keep all your important data > backed up separately so that these can be resored also once you put the > perfect image back in. > > Regards > > David Griffith > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of buttercup > Sent: Saturday, 15 November 2008 07:17 > To: blind-computing@jaws-users.com > Subject: [Blind-Computing] Trying to remove a Trojan Horse. > > Hi all, > > I really need help with this very badly. > > I have an older version of Norton (Internet Security version 2006) and > that > may be the problem. But I can't seem to remove this 1 Trojan horse. Does > anyone have any suggestions? > > I want to take Norton off and put avira Anti Virus program on, but I > believe > you have to have someone sighted to help with the Norton removal tool. > > I've even tried doing a system restore, but it failed and I've had the > problem with system restore long before I got this Trojan Horse. > > I'm using Windows XP and Jaws 7.0. > > By the way, the only reason I didn't upgrade Norton is because I heard > that > the later versions were not Jaws user friendly. > > Thank you very much for your help. > > Debbie > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Visit the Blind Computing home page at: > http://www.blind-computing.com > Address for the list archives: > http://www.mail-archive.com/blind-computing@jaws-users.com/ > To post to this group, send email to > blind-computing@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following address in order to contact the management team > [EMAIL PROTECTED] > If you wish to join the JAWS Users List send a blank email to the > following > address: > [EMAIL PROTECTED] > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Visit the Blind Computing home page at: > http://www.blind-computing.com > Address for the list archives: > http://www.mail-archive.com/blind-computing@jaws-users.com/ > To post to this group, send email to > blind-computing@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following address in order to contact the management team > [EMAIL PROTECTED] > If you wish to join the JAWS Users List send a blank email to the > following address: > [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
