AVG actually caught a trogen on my computer a couple of years ago and we removed it without reinstalling XP but I'll have to ask my sighted husband how he did it. He may have gone into safe mode.
On Sat, 15 Nov 2008 08:27:50 -0500, you wrote: >u are write >u must have some one with site to help u ----- Original Message ----- >From: "buttercup" <[EMAIL PROTECTED]> >To: <blind-computing@jaws-users.com> >Sent: Saturday, November 15, 2008 7:29 AM >Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. > > >> Hi David or anyone else, >> >> I don't know anything about Karen's Replicator so does this program >> automatically back up files. Because I don't know how to back up email >> files. >> >> Debbie >> ----- Original Message ----- >> From: "David Griffith" <[EMAIL PROTECTED]> >> To: <blind-computing@jaws-users.com> >> Sent: Saturday, November 15, 2008 7:16 AM >> Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse. >> >> >>>I hope somebody else can give you some better news but remedies to get >>>rid >>> of Trojans often rely on deleting files in Windows Safe Mode. That is a >>> version of windows where minimal features are loaded. There is no way >>> that I >>> am aware of that you can use a screen reader in safe Mode as I believe >>> no >>> audio drivers are loaded. I would be very interested if someone can >>> point >>> out that I am wrong. >>> >>> Whatever course you take to get rid of this Trojan I think you are going >>> to >>> need sighted help. I have had a couple of problems like these over the >>> years and I am afraid to say I found the help desks of Norton and AVG >>> pretty >>> impotent . You can easily spend hours and hours trying to sort this out. >>> In my experience the quickest way may be to do a destructive Windows >>> re-install so your priority now should be backing up all the data you >>> need >>> including emails etc. >>> >>> Our list owner David, has suggested using a solution like Image for >>> Windows as an escape route for problems like these. I think he is right, >>> I >>> use Norton Ghost but you do need sighted help whilst it re-builds >>> Windows. >>> Image for Windows apparently has a method people without sight can >>> deploy. >>> >>> It is not much help for you right now but I suggest that once your system >>> is >>> restored to perfect health and you have everything how you want it use a >>> program like Image for Windows to freeze this as an image. Then you can >>> always go back to this perfect state which gives peace of mind. Use >>> Karen's >>> Replicator available on the owners site to keep all your important data >>> backed up separately so that these can be resored also once you put the >>> perfect image back in. >>> >>> Regards >>> >>> David Griffith >>> >>> -----Original Message----- >>> From: [EMAIL PROTECTED] >>> [mailto:[EMAIL PROTECTED] On Behalf Of buttercup >>> Sent: Saturday, 15 November 2008 07:17 >>> To: blind-computing@jaws-users.com >>> Subject: [Blind-Computing] Trying to remove a Trojan Horse. >>> >>> Hi all, >>> >>> I really need help with this very badly. >>> >>> I have an older version of Norton (Internet Security version 2006) and >>> that >>> may be the problem. But I can't seem to remove this 1 Trojan horse. Does >>> anyone have any suggestions? >>> >>> I want to take Norton off and put avira Anti Virus program on, but I >>> believe >>> you have to have someone sighted to help with the Norton removal tool. >>> >>> I've even tried doing a system restore, but it failed and I've had the >>> problem with system restore long before I got this Trojan Horse. >>> >>> I'm using Windows XP and Jaws 7.0. >>> >>> By the way, the only reason I didn't upgrade Norton is because I heard >>> that >>> the later versions were not Jaws user friendly. >>> >>> Thank you very much for your help. >>> >>> Debbie >>> >>> >>> Visit the JAWS Users List home page at: >>> http://www.jaws-users.com >>> Visit the Blind Computing home page at: >>> http://www.blind-computing.com >>> Address for the list archives: >>> http://www.mail-archive.com/blind-computing@jaws-users.com/ >>> To post to this group, send email to >>> blind-computing@jaws-users.com >>> To unsubscribe from this group, send an email to >>> [EMAIL PROTECTED] >>> For help from Mailman with your account Put the word help in the subject >>> or body of a blank message to: >>> [EMAIL PROTECTED] >>> Use the following address in order to contact the management team >>> [EMAIL PROTECTED] >>> If you wish to join the JAWS Users List send a blank email to the >>> following >>> address: >>> [EMAIL PROTECTED] >>> >>> >>> Visit the JAWS Users List home page at: >>> http://www.jaws-users.com >>> Visit the Blind Computing home page at: >>> http://www.blind-computing.com >>> Address for the list archives: >>> http://www.mail-archive.com/blind-computing@jaws-users.com/ >>> To post to this group, send email to >>> blind-computing@jaws-users.com >>> To unsubscribe from this group, send an email to >>> [EMAIL PROTECTED] >>> For help from Mailman with your account Put the word help in the subject >>> or body of a blank message to: >>> [EMAIL PROTECTED] >>> Use the following address in order to contact the management team >>> [EMAIL PROTECTED] >>> If you wish to join the JAWS Users List send a blank email to the >>> following address: >>> [EMAIL PROTECTED] >> >> >> Visit the JAWS Users List home page at: >> http://www.jaws-users.com >> Visit the Blind Computing home page at: >> http://www.blind-computing.com >> Address for the list archives: >> http://www.mail-archive.com/blind-computing@jaws-users.com/ >> To post to this group, send email to >> blind-computing@jaws-users.com >> To unsubscribe from this group, send an email to >> [EMAIL PROTECTED] >> For help from Mailman with your account Put the word help in the subject >> or body of a blank message to: >> [EMAIL PROTECTED] >> Use the following address in order to contact the management team >> [EMAIL PROTECTED] >> If you wish to join the JAWS Users List send a blank email to the >> following address: >> [EMAIL PROTECTED] >> > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com >Visit the Blind Computing home page at: >http://www.blind-computing.com > Address for the list archives: > http://www.mail-archive.com/blind-computing@jaws-users.com/ > To post to this group, send email to > blind-computing@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] >Use the following address in order to contact the management team >[EMAIL PROTECTED] >If you wish to join the JAWS Users List send a blank email to the > following address: > [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
