Have you closed every other application , especially browsers, before attempting the removal? The other standard way of resolving these problems sounds odd but often works. Basically you have to re-install the Google Toolbar. Rerun whatever it is you have installed that has put the google toolbar on your system. If you are not sure what this is find the recent things that you have installed and as well as tabbing to the next key on each setup stage keep on pressing insert plus B to read each part of the install dialogues as they come up . This will help you find the program which has installed the google toolbar.
Once the Google toolbar is completely installed restart your PC. Now go to add remove programs, make sure no other application is running and retry removing the program . Hopefully it will come off now. Regards David Griffith -----Original Message----- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of ROSEMARIE CHAVARRIA Sent: Wednesday, 02 December 2009 03:40 To: blind-computing@jaws-users.com Subject: [Blind-Computing] trying to remove the google tool bar Hi, everyone, I've been trying to remove the google tool bar but with no luck. I went to the control panel and went to the add and remove programs menu. Then when I arrowed down to the google tool bar, I couldn't get rid of it. I got a message that said "manager dialog" or something like that. I don't know what to do anymore. I'm even being asked to send an error report but I don't want to keep doing that. Is there a way to disable the tool bar so I can remove it more easily? Any help with this would be very much appreciated. Many thanks in advance. Rosemarie For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __________ Information from ESET Smart Security, version of virus signature database 4653 (20091201) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4653 (20091201) __________ The message was checked by ESET Smart Security. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/