To be fair, this isn't unique to Comcast. I hit similar issues in NYC with Verizon.

I think we really need to educate people that life support capable communications networks are now critical infrastructure.

And, per climate impact, we may want to add Jaffe's network power (capacity over delay) over distance & energy. Fixed wireless offerings are an energy waste and generate excessive type 2 emissions. A cell tower is about 1-5kW for 60 connections or roughly 100-500W per remote client at 1 Gb/s with high latencies. A FiWi network will require 3-5W for 2.8 Gb/s and speed of light over fiber ultra low latencies.

I think we really need our broadband providers to lead here and that fiber to WiFi is the only viable end game if we care about our impacts.

"The average cellular base station, which comprises the tower and the radio equipment attached to it, can use anywhere from about one to five kilowatts (kW), depending on whether the radio equipment is housed in an air-conditioned building, how old the tower is and how many transceivers are in the base station. Most of the energy is used by the radio to transmit and receive cell-phone signals."

Bob
Hi All,

I've been trying to modernize a building in Boston where I'm an HOA
board member over the last 18 mos. I perceive the broadband network as
a critical infrastructure to our 5 unit building.

Unfortunately, Comcast staff doesn't seem to agree. The agent
basically closed the chat on me mid-stream (chat attached.) I've been
at this for about 18 mos now.

While I think bufferbloat is a big issue, the bigger issue is that our
last-mile providers must change their cultures to understand that life
support use cases that require proper pathways, conduits & cabling can
no longer be ignored. These buildings have coaxial thrown over the
exterior walls done in the 80s then drilling holes without
consideration of structures. This and the lack of environmental
protections for our HOA's critical infrastructure is disheartening.
It's past time to remove this shoddy work on our building and all
buildings in Boston as well as across the globe.

My hope was by now I'd have shown through actions what a historic
building in Boston looks like when we, as humans in our short lives,
act as both stewards of history and as responsible guardians to those
that share living spaces and neighborhoods today & tomorrow.
Motivating humans to better serve one another is hard.

Bob
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