Le 16/05/11 19:31, Bjoern Michaelsen a écrit : Hi Bjoern,
> Looking at the bug shows: > - It did not only happen with Ubuntus build. > - It did not only happen on Ubuntu. > - It does not happen in Libreoffice 3.3.2 on Natty even for people > reporting it before. 3.3.2 on Natty is the first official release. > - Nobody could provide any hint on how to repoduce or even provoke the > bug. > When I said old, I meant "Happened to the firm I was in 5 or 6 years ago" so I'm not targeting Ubuntu specifically ;-) And, to answer Michael, we did have a support contract at the time via an external consulting company, but nonetheless the issue could not be resolved. It went away with a LTS upgrade !! > => The bug could be very well triggered by some bug or misconfiguration > outside of LibreOffice and thus be not reproducable at all on developer > machines. Allocating developer resources under these circumstances > on such an untriaged Heisenbug is pure waste of time. It needs way more > triage by people seeing the bug. The problem is how to get people to signal things like that. Something that affects a pool of users reported by only one person, say on the Ubuntu bug reporting system, will on the whole only be considered as a single person bug report... And I'll not waffle on any longer in this thread :-) Alex -- Unsubscribe instructions: E-mail to steering-discuss+h...@documentfoundation.org Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/steering-discuss/ All messages sent to this list will be publicly archived and cannot be deleted
