Yes, the tracking number is their responsibility. I have sent many packages and the number is on the form that I fill out and it is my responsibility to make a record of that number and send it to a customer if that is what is required.
Cindy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Mike Welty Sent: Tuesday, March 20, 2007 1:25 PM To: Ray Campbell; [EMAIL PROTECTED] Cc: [email protected] Subject: RE: [Braillenote] Repair details Stop being so hard on Humanware. The tracking nxber isn't their rrsponceibility > ----- Original Message ----- >From: "Ray Campbell" <[EMAIL PROTECTED] >To: "sammie clay" <[EMAIL PROTECTED] >Date sent: Tue, 20 Mar 2007 11:07:57 -0500 >Subject: RE: [Braillenote] Repair details >Hi Sammie: >I am glad this has worked for you. Unfortunately, it hasn't worked for >me or for others on this list. I've done the exact same things you have >and I don't get e-mail with the tracking number. HW needs to be >consistent in handling this. >Thanks, >Ray Campbell, Help Desk Technician >Adaptive Technology Center >Chicago Lighthouse for People Who Are Blind or Visually Impaired >1850 W. Roosevelt Road >Chicago, IL 60608 >312-997-3651 (Voice/Relay) or >888-825-0080 (voice/Relay) >[EMAIL PROTECTED] >AIM Screen Name: tclhelp >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
