I have always been under the impression that Humanware's upgrade policy is
structured in the way that if you have a SMA, and there is an upgrade you
don't want, just skip it! Then you still have your SMA count for the next
upgrade unless it is something where they would put in a new Motherboard or
in the case of transplanting my old Braille Display from the classic to the
mpower. So, I don't know what the big deal is, simply don't upgrade. I'm not
going to and I am living in the United States.
Mary Ellen Earls
----- Original Message -----
From: "Rhonda Clark" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[email protected]>
Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>;
<[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>;
<[EMAIL PROTECTED]>
Sent: Wednesday, July 04, 2007 10:21 AM
Subject: re: [Braillenote] Keysoft 7.5 for non-USA customers
Hello, Deon:
You asked for opinions outside the state, of which I am not. However, I
understand your sentiments, and agree with you totally. I have stated,
and will always do so, that every person should be equal. When you pay a
certain amount for a product, you should expect to receive something.
Many people say, "if you don't want it, don't purchase". This is hardly a
reasonable answer. Everyone who spends a lot of money for this type of
technology deserves to get the very best.
As I said in the beginning, I don't live outside of the United States, but
felt the need to respond to you. I teach a lot of BrailleNote Technology,
and as you know from the other posts I have written, it hurts me immensely
to tell someone they can't use their equipment for what they need.
Off the soapbox I come. Yes, I am in your corner. I am not speaking as
an embassador who would like to receive payment, but as someone who cares
what you receive.
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