Richard,

If you copy the emailfolders.cdb file from your backup into the folder
where the existing emailfolders.cdb is you should get the email back again.

The file will be either in the KeyList or KeyMail folder.  You will need to
use the view all files to see this file.

If you use ActiveSync with your machine, the simplest way to do the file
copy would be to put the backup card in the BrailleNote and copy the file
from the card over to the appropriate folder on the Flash Disk.


Maurice
________________________
Maurice Sloane
Sales & Support Manager - Blindness
HumanWare


Direct Dial:  +64 3 940 2223
Mobile: +64 21 528 374
email:  [EMAIL PROTECTED]
Website: www.humanware.com


                                                                           
             Richard Wells                                                 
             <[EMAIL PROTECTED]                                             
             .cjb.net>                                                  To 
                                       [EMAIL PROTECTED],       
             09/07/2007 03:29          [email protected]      
             PM                                                         cc 
                                                                           
                                                                   Subject 
                                       re: [Braillenote] Known KeyMail     
                                       Issue, KeySoft 7.5 Build 18         
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           




Oh Boy did I confirm this one the hard way! I deleted a single
E-mail from my saved mail folder and lost 20 messages that were
vital data. I do have a backup of the files on my flash diskbut
it was made while I was still running 7.2.47. I wonder if I could
get any of it back by restoring that backup. From what I am
hearing on the list, the mail folder stucture changed for 7.5.
Any advice on this would be appreciated.

Thanks

> ----- Original Message -----
>From: [EMAIL PROTECTED]
>To: [email protected]
>Date sent: Fri, 7 Sep 2007 11:36:57 +1200
>Subject: [Braillenote] Known KeyMail Issue, KeySoft 7.5 Build 18


>An issue has been identified associated KeySoft 7.5 Build 18 in
relation to
>emptying the email Trash Folder.

>Users should not clear their Trash Folder on exiting KeyMail, as
in such
>instances the email in the folder you have previously been
working in will
>be erased instead.

>For example, if you have been working in your in-box and have
emails in the
>Trash Folder, if you choose to empty the Trash Folder on exiting
KeyMail,
>you will erase all email that is currently in your in-box.

>As this is a significant issue we have temporarily removed
KeySoft 7.5,
>build 18 from the download page.

>We apologise for the inconvenience.

>Regards


>Maurice
>_______________________
>Maurice Sloane
>Sales & Support Manager - Blindness
>HumanWare


>Direct Dial:  +64 3 940 2223
>Mobile: +64 21 528 374
>email:  [EMAIL PROTECTED]
>Website: www.humanware.com


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