I was told by HumanWare this morning that I am unable to buy a service agreement on my Braille note, why? Because it is a transplant! I don't think I have heard this one before, but maybe I just missed it.
I guess this means that any cleanings, battery replacements, or anything else will be paid for at my expense plus! Not happy about this since I know the costs will be high for me. My transplants were completed in January and February 2006, and I paid for service through 2007, called to update and although I can buy SMAs for the products, I cannot buy a service agreement, not even to have battery changes. The policy seems harsh all because I choose to use my working Braille display and save all of us money! Rose Combs [EMAIL PROTECTED] No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.11/1161 - Release Date: 11/30/2007 12:12 PM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
