A couple of things. First, I find that it always happens in a word document, usually right after one of those funny format markers that you can't remove that are represented by $fm. Second, I believe that there might be something to the fact that it seems to happen on bt bn more than qt. Remember that the bn has to translate the Braille from the bt instead of going directly in with the qt. Third, I see the situation of word and other problems from both sides of the story. As a customer, I am rather frustrated about some of the problems that remained to be fixed and wish that there were a better way to know what was going on at Humanware. On the other hand, I understand that it is hard to fix certain problems in programs. Also remember that Word and all of its tricks and secrets belong to Microsoft, not Humanware. ----- Original Message ----- From: "James Scholes" <[EMAIL PROTECTED]>
To: "BrailleNote Humanware Mailing List" <[email protected]>
Sent: Saturday, December 08, 2007 11:05 AM
Subject: Re: [Braillenote] "exception: converter" is back!


Now, these ideas would indeed work, but the point is that we shouldn't have to find work-arounds to problems that shouldn't even be there in the first place.

James Scholes

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From: "stephen" <[EMAIL PROTECTED]>
Sent: Saturday, December 08, 2007 3:45 PM
To: "Alex Parks" <[EMAIL PROTECTED]>; "BrailleNote List" <[email protected]>
Subject: re: [Braillenote] "exception: converter" is back!

Hi Alex and List,

As possible work arounds, would either of the following help?
1). When about to save all the changes, save them first to a different format, like plain text, then save as Word.
If that worked, it might save all the data but without good formatting.
Not sure how helpful that would be.
2).
Periodically, after "medium" sized changes, save the Word file.
This would mean if it broke less data should be lost.

Causion, I have not tried either of these.
Also, even if they were at all useful, they don't take away from the anguish of having all your work cast away.

It sounds like so far: it only happens with .doc files; might have something to do with either format markers, "strange" language markers, perhaps URLs.
Do you use a lot of block copying/pasting?

Regards,
Steve.
P.s., I think one person on the list also saw it on a QT.

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