Hi Carol,
As many people suggested, tell your friend to
try a different charger and/or outlet.
If it charges but if it loses the ability to
charge after some point, this usually means
that it is time for battery recalibration.
But first, while her BrailleNote is being
charged, tell her to perform DOTS 4-5-6 Reset
(to clear Memory and registry) and Service
Reset (Reset with Record to restart battery
compartment). Then tell her to wait five
minutes and see if she notices any
differences in charging status.
Here's the explanation why: I happened to
have this problem and was told that the
battery might be in Trickle Charging mode,
where battery charge and discharge is at its
equilibrium - that is, while the battery is
being charged, the same amount of current is
discharged as well. For some reason, the
BrailleNote might think that it is in trickle
mode even though the charger is connected.
This happens often, and a reliable solution
is Service Reset.
I'll also have to remind whoever sold the
BrailleNote that, even though this guy claims
that BrailleNote was never opened, it is a
good idea to check the BrailleNote before
selling it - to make sure that battery has
enough charge (this is the prime suspect of
this problem), check the display and so
forth. This is beceaeven though the BN was
"never" opened, it loses a small percentage
of its charge regularly.
Cheers,
Joseph P.S. Does my post explain this in
simple language for you?
----- Original Message -----
From: Carol Osmar <[EMAIL PROTECTED]
To: [email protected]
Date sent: Sat, 02 Feb 2008 15:40:59 -0500
Subject: [Braillenote] battery problem
Hello list, I am writing this in behalf of a
friend.
She just purchased a bn bt more-power from an
individual who
claimed it has never been out of the box.
When she received it she put it on the
charger for 48 hours.
After the 48 hours it had a charge of only 14
percent.
She used it a little and now it will not
charge at all.
Does anyone have a suggesttion for her?
I thank you in advance for your help.
Carol
Expect Miracles
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