Hi, maybe go back w/ o.e and bn side by side and look through the details. Know that outlook is the correct one, so therefore change whatever you got wrong on the BN.

Zach
----- Original Message ----- From: "Lauren Conner" <[email protected]>
To: "Braille Note List" <[email protected]>
Sent: Saturday, July 11, 2009 2:15 PM
Subject: [BrailleNote] problem setting up keymail


Hi List,

I am a grad student and am trying to set up my college email account in keymail. I was advised to use all of the same settings used to set up the account in Outlook Express on a computer. I even upgraded from Keysoft 7.0 to 7.5 b/c the settings required the option for secure connection for pop and smpt servers. But I still cannot send or receive messages. When I try to connect to send or receive mail, I get the message "error connecting to pop server: error 10022."

Humanware tech support told me it was a problem with the email account or the settings were incorrect; it wasn't the braille note. But I have used these settings to successfully set up the same email account in Outlook Express. It sounds like a braille note issue to me.

If anybody has any ideas on what else I can try, I would certainly appreciate it. Thanks for the help.

Lauren
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