Hi, what you need to do is assign yourself (or get your school to assign you ) a static ip address, so that the bn recognises that it has its own domain to work with, and it can do whateever the school wants it to within that particular area. The error message you are experiencing is generated off that, and is all because of that. It means that your bn is working against other computers to try and achieve the same goal.
Any more questions, let me know.
Cheers, Blake.
----- Original Message ----- From: "Lauren Conner" <[email protected]>
To: "Braille Note List" <[email protected]>
Sent: Sunday, July 12, 2009 6:15 AM
Subject: [BrailleNote] problem setting up keymail


Hi List,

I am a grad student and am trying to set up my college email account in keymail. I was advised to use all of the same settings used to set up the account in Outlook Express on a computer. I even upgraded from Keysoft 7.0 to 7.5 b/c the settings required the option for secure connection for pop and smpt servers. But I still cannot send or receive messages. When I try to connect to send or receive mail, I get the message "error connecting to pop server: error 10022."

Humanware tech support told me it was a problem with the email account or the settings were incorrect; it wasn't the braille note. But I have used these settings to successfully set up the same email account in Outlook Express. It sounds like a braille note issue to me.

If anybody has any ideas on what else I can try, I would certainly appreciate it. Thanks for the help.

Lauren
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