Hi,
I'm pretty sure it's the 1-2-3 reset that will delete things.

----- Original Message -----
From: Alex Hall <[email protected]
To: Jasmine Kotsay <[email protected]
Date sent: Wed, 19 Oct 2011 21:39:19 -0400
Subject: Re: [Braillenote] retryed sending email

Before any of these resets, please back up your data. I doubt you'd lose anything, but it never hurts. Also, I can't remember which reset it is, but one will get rid of any extra software you have installed (gps, nemeth tutorial, dictionary) so, if you do it, make sure you still have the license files. In fact, I would just call hw first so that they can provide steps to help and are there (well, sort of) to
watch if you have to do any sort of hard reset.

On 10/19/11, Jasmine Kotsay <[email protected]> wrote:
Hi,
The 1-2-3 reset isn't good! I've heard it's reY not good.  I
would do the 4-5-6 reset first.

 ----- Original Message -----
From: Carlos <[email protected]
To: winona <[email protected]>,
[email protected]
Date sent: Wed, 19 Oct 2011 17:35:30 -0700
Subject: re: [Braillenote] retryed sending email

Hi,

You can do two things. First, try pressing reset with dots 1-2-3
held down and dots 4-5-6 held down.  Second, if neither  of the
resets work, call Humanware.  In case you don't have their
number, you can call them at (1800) 722-3393.

Good luck.

Carlos

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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap

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