Hi Christina,
when I get those messages you were talking about, it means that the database for the e-mail is full. The database can only hold approximately 16.5 mb of messages which is between 2000 to 2200 e-mails. When that happens, nothing works. I usually don't empty my trash folder until I get those messages and using e-mail gets impossible!! By the way, when this happens you will find you also can't move e-mails from folder to folder. After deleting unwanted e-mails, emptying the trash and freeing up database space, operations go back to normal. If you need any specific directions, let me know. Hope this gets your e-mail arriving again.

Debby
Happy Holidays!!

----- Original Message -----
From: Christina Moore <[email protected]
To: [email protected]
Date sent: Wed, 21 Dec 2011 06:39:05 -0500
Subject: [Braillenote] Keymail Problem

Hi all,
I am having a problem with my Keymail when receiving messages.
When I type y and then it says "receiving message 1 of (number of
messages)", after each message I get an error message that does not
make sense:
"error receiving message: the operation completed successfully."
I hit space with H when I first got this and my options were space
with e and enter.
Does anyone know how I can fix this problem or what could be causing it. Keymail was working yesterday morning and this started last night out
of nowhere.
Thanks everyone.

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