Hi Vejas,

Then you will probably not have this problem, especially if you don't store a lot of e-mail in the other keymail folders. I am always afraid I will delete something that I actually want later so I just keep hitting the escape button when it asked the question and the Apex doesn't delete them. (On a BT space-E, right/) However with that said, with the amount of e-mail I get, I do have to empty the trash about every three weeks.

Debby
Happy Holidays!!

----- Original Message -----
From: vejas <[email protected]
To: Debby Hill <[email protected]>, [email protected], [email protected]
Date sent: Wed, 21 Dec 2011 09:10:33 -0800
Subject: re: [Braillenote] Keymail Problem

I always empty my trash 'cuz it always asks you before you go
into the main menu when you put something in there.
Vejas


----- Original Message -----
From: Debby Hill <[email protected]
To: Christina Moore
<[email protected]>,[email protected]
Date sent: Wed, 21 Dec 2011 07:14:18 -0500
Subject: re: [Braillenote] Keymail Problem

Hi Christina,
when I get those messages you were talking about, it means that
the database for the e-mail is full.  The database can only hold
approximately 16.5 mb of messages which is between 2000 to 2200
e-mails.  When that happens, nothing works.  I usually don't
empty
my trash folder until I get those messages and using e-mail gets
impossible!! By the way, when this happens you will find you also
can't move e-mails from folder to folder.  After deleting
unwanted
e-mails, emptying the trash and freeing up database space,
operations go back to normal.
If you need any specific directions, let me know.  Hope this gets
your e-mail arriving again.

Debby
Happy Holidays!!

----- Original Message -----
From: Christina Moore <[email protected]
To: [email protected]
Date sent: Wed, 21 Dec 2011 06:39:05 -0500
Subject: [Braillenote] Keymail Problem

Hi all,
I am having a problem with my Keymail when receiving messages.
When I type y and then it says "receiving message 1 of (number of
messages)", after each message I get an error message that does
not
make sense:
"error receiving message: the operation completed successfully."
I hit space with H when I first got this and my options were
space
with e and enter.
Does anyone know how I can fix this problem or what could be
causing it.
Keymail was working yesterday morning and this started last night
out
of nowhere.
Thanks everyone.

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