Re: [Braillenote] conecting cell phone to the BN?

[Paul Henrichsen]

Hi, Terri. I tried contacting tech support. They know nothing. Since I am 
in the states, I can't actually talk to someone at PDI. I purchased my 
cable from supply net, a place recommended to me on this list over the 
phone. I don't think they are going to refund my money because I can't get 
the cable to work with my bn. The verizon tech support guy who worked with 
me over several days, got the cable to work connecting my cell phone to my 
pc. We were able to dial in and actually go to a few web sites. So the 
cable works fine. We thought it might be the cable. He and his supervisor 
took it upon themselves to contact PDI and/or humanware. I don't know who 
they contacted, but nothing was done. When ccontacting the person at PDI 
humanware, the verizon person was just told that it was possible and should 
work, but no attempt was made to research the problem.
I also happen to know that a bn user, Marlaina Leiberg, who was a trainer 
for PDI, finally gave up trying to get verizon to work with her bn and 
switched to another cellular company. I don't know of PDI was any help here 
or if she was on her own.
I think that what really bothers me is the apparent lack of interest from 
PDI to get verizon service to work with their units. What would it take for 
them to assign someone to research the problem and give us verizon 
customers guidelines?
It isn't as if no one has ever heard of this cellular carrier. Since using 
one's bn with a cell phone is so much touted when making that sale, why not 
give better guidelines?
Paul Henrichsen
<[EMAIL PROTECTED]>
<home.pacbell.net/paulh52>