Hello everyone,
Karen's and Dean's messages to me and others got me to thinking
about my BrailleNote experiences over the last couple of months. I'll try
and make this quick.<smile> But hopefully it will help us to resolve the
issue.
I received my BrailleNote in late August of 2003. It had Keysoft
4.01 burned into ROM, and Keysoft 5.0 was just about to be released so I
went to the software download site and scrupulously followed the
instructions from the web site and put Keysoft 5.0 on the BrailleNote. I
downloaded it with my pc and I used Activesync and the BrailleNote utility
written to be used with it and Keysoft 5.0 worked fine for about five months
without any issues or problems.
In January of this year, I started having access problems with my
BrailleNote flash disk. This was stressful as all of my school notes were
on that disk in several folders and files. Several times during my class
lectures, I would get a disk error, sometimes a message that the flash disk
couldn't be read or that system files could not be found or were corrupt;
sometimes the BrailleNote would tell me to perform a regular reset, and
sometimes a reset with dots 1-2-3. After the third 1-2-3 reset in as many
days, the BrailleNote finally went back to Keysoft 4.01. After several
resets and several more flash disk errors in the next week, my BrailleNote
became totally inoperable and I sent in for repair. Luckily, since I could
tell that the machine was performing poorly at that time, this was right
after 4.01 of Keysoft was loaded, I backed up all of my school folders on my
Compact Flash Card and so I was able to restore all of my notes to the flash
disk again when my machine came back almost three weeks later.
When I turned on my repaired unit, I noted that I was now running
Keysoft 5.0 Build 25, when I had installed Keysoft myself, the build that
came up was Build 24.
Everything was going swimmingly so when Keysoft 5.1 came out, I
downloaded it to my pc and put the executable program on my Compact flash
disk. I followed the instructions from the software download site on the
PulseData web site and performed all of the recommended resets at the proper
times as directed.
As I said in my previous message, all applications worked perfectly
with the exception of the "cannot run this version of Keysoft" message.
Since Karen got me into thinking about the version of Keysoft I have burned
in the BrailleNote ROM, it would make sense that after my machine was
repaired that Keysoft 5.0 was burned into ROM.
When Dean asked me earlier if I had done a 1-2-3 reset, I had not,
so yesterday, I did the 1-2-3 reset. Keysoft 5.0 build 25 came back to my
machine. The messages about running the wrong version of Keysoft have gone
away. I also should point out that my book reader seems to be keeping track
of where I left off in books again. When I was using Keysoft 5.1, whenever
I opened the book reader, it would try to open to my Operating Systems
folder (one of my classes) rather then the book I had been reading, all of
my pleasure reading books are stored on my Compact Flash Card. It seems
that no matter where I am in the book reader, usually the compact flash
disk, the book reader would always go back to my operating systems folder on
my BrailleNote flash disk and my operating systems folder.
That no longer happens at all now that Keysoft 5.0 is running on my
machine again, the reader has always remembered where I leave off, whether
it's on the Compact Flash disk or the BrailleNote flash disk.
I hope this message gives some clarification as to what started this
strange error message at least from my end of the universe.<smile>
Sorry for the long message.
Beth
