As mentioned in other messages I have not had the problem either, but, I did not use active sync, I downloaded to a compact flash card and then installed.
Rose Combs [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Maria Kristic Sent: Friday, May 07, 2004 5:36 PM To: Braillenote List Subject: Re: [Braillenote] Strange BrailleNote Keysoft Error Message Hi All, I have never seen either the "Cannot run this version of KeySoft" or "Cannot access the Flash Disk" error messages, and I have KeySoft 5.0 burned into ROM and am running KeySoft 5.1 from my Flash Disk. I will, as Beth also has, go through my software experiences with the BrailleNote since receiving mine in the hopes that it may be of some use in resolving this issue that many of you seem to be experiencing. Here goes. I received my BrailleNote BT 32 (a Braille style keyboard and a 32-cell Braille display) in March of 2003. In ROM was KeySoft version 3.07 Build 2145, while version 4.01 Build 1988 was running. As KeySoft version 5.0 had become available in August of that same year, I downloaded and installed this version myself from the Software Distribution Web site. However, unlike Beth, I did not use ActiveSync Installer; rather, I downloaded the upgrade directly using KeyWeb, and although I have a Compact Flash card, I downloaded the file to the Downloads folder of the Flash Disk. All went well. In December of 2003, I had gone into an attachment of an e-mail I had downloaded onto the BrailleNote using KeyMail, and upon selecting to Read it, I was told that "Not enough disk space is available to access this file." Being unaware as of yet to the circumstances of this message and how it is properly fixed, I did what I had always done up to that point to fix any error messages of whose meaning I was unfamiliar, which was to perform a Reset with no keys held down; in other words, I pressed the Reset button. I don't believe it would have made a difference what Reset I had performed because, upon beeping to confirm execution of a Reset, I heard nothing more from the unit, including any form of static or the start-up chime. As my BrailleNote was unmistakably inoperable, I was forced to send it in for repair; unfortunately, I had never suspected a break and had never done a backup, which meant I lost half the school year (I now perform an incremental backup at least once a day). My unit came back in one week, and I discovered that I had KeySoft 5 running. As Build 24 is the Flash Disk upgrade and Build 25 is the ROM image, and I had Build 25, this means I now had KeySoft 5 burned into ROM. So, from about the middle of December to early March, I had KeySoft 5 burned into ROM and was not running an upgrade from the Flash Disk. When version 5.1 was released in March, again, as before, I downloaded the upgrade from the SDW site using KeyWeb and stored it in the Downloads folder of the Flash Disk. I installed it, and ever since, I have been running KeySoft 5.1 Build 19 from the Flash Disk and have had KeySoft 5.0 Build 25 in ROM. As I said earlier, I am unable to replicate this issue, as I have neither read on the Braille display nor heard with speech either of these error messages. My experiences differ somewhat from Beth's, and I don't know about the rest of you, but that is the status of my unit. Like Ann and Mary Ellen, I have never gotten the "Cannot run this version of KeySoft error", so I have no idea why many of you are getting it, but I hope you find this helpful. Thanks for reading. Regards, Maria ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
