Yes, I do know; our BrailleNotes become an integral part of our daily activities. In fact, I need to calibrate my battery and don't even want to have it out of commission long enough to do that. ----- Original Message ----- From: "Peggy Kern" <[EMAIL PROTECTED]> To: "Braillenote List" <[EMAIL PROTECTED]> Sent: Monday, February 23, 2004 7:49 AM Subject: Re: [Braillenote] Service contracts
> Yep, it did it with it plugged in as well as not plugged in. The poor > thing is on its way to the hospital, and should get there today. I already > miss it terribly. You don't know how many times I've headed to my desk to > jot something down, only to realize my BN wasn't here. <sigh> > > Peggy > > At 04:59 AM 2/23/2004 -0800, you wrote: > >Hi Peggy, > > > >Does it do this when the AC adapter is plugged in? If not, the battery > >may be weak! If so, he needs to go to Humanware hospital so sad! > > > >Jim > > > >At 09:48 AM 02/21/2004 , you wrote: > >>Yep, did all that, Jim. It won't even talk when I cycle through the > >>speech on, speech off, speech on request thing, or if it does, it'll just > >>say part of a word. And when I turn it on, the poor thing lets out a > >>little whine that sounds so pathetic. <grin> And I get no modem noise > >>and usually no beeps when I download mail. Really sad. > >> > >>Peggy > >> > >>At 08:54 PM 2/20/2004 -0800, you wrote: > >>>Hi Peggy, > >>> > >>>did you try a reset to see whether the voice would come back? Did you > >>>check to see whether the speech was on or off etc? > >>> > >>>Jim > >>> > >>>At 04:13 PM 02/20/2004 , you wrote: > >>>>Hi, all. I finally got through to PDH. Their phone lines had been > >>>>down, but fortunately the voice mail was working and they were calling > >>>>people back, and I was on their to-be-called list. Anyway, after > >>>>getting an RMA number and everything, I said that I had a service > >>>>contract, and the lady told me their records showed that it had expired > >>>>last year. I don't think this is right, as every time my husband tells > >>>>me that a renewal notice has come for a service contract for my BN, I > >>>>tell him yes, I want to renew it. I don't remember one coming last > >>>>year, and it seems like when we got the last renewal notice and I > >>>>checked on it, it had been for a period of two years or something, but > >>>>I'm not sure if I'm remembering right. I just know that my BN is so > >>>>important to me that there's no way I'd knowingly not renew a service contract. > >>>> > >>>>This got me thinking about the service contract procedure. We get a > >>>>letter in Braille telling us it's time to renew, and a printed form to > >>>>be filled out, so it seems that even if we want to renew and think we > >>>>have, if the sighted person doesn't fill the form out or doesn't send > >>>>it in or whatever, we might think we've renewed and really haven't. I > >>>>remember renewing once, and when I didn't get any kind of confirmation, > >>>>I had to call and check and find out that the contract had been > >>>>extended. I wish there was a way, either online or by phone, that we > >>>>could renew our contracts and keep track of them. I'm not happy at all > >>>>to think that I'll have to pay $100 an hour for labor if in fact they > >>>>insist that I don't have a contract that I thought I had. > >>>> > >>>>Peggy > >>>> > >>>> > >>>> > >>>>mailto:[EMAIL PROTECTED] > >>>>http://www.home.earthlink.net/~kernsac > >>>>MSN Messenger [EMAIL PROTECTED] > >>>> > >>>> > >>>> > >>>>___ > >>>>To leave the BrailleNote list, send a blank message to > >>>>[EMAIL PROTECTED] > >>>>To view the list archives or change your preferences, visit > >>>>http://list.pulsedata.com/mailman/listinfo/braillenote > >>> > >>> > >>>___ > >>>To leave the BrailleNote list, send a blank message to > >>>[EMAIL PROTECTED] > >>>To view the list archives or change your preferences, visit > >>>http://list.pulsedata.com/mailman/listinfo/braillenote > >> > >>mailto:[EMAIL PROTECTED] > >>http://www.home.earthlink.net/~kernsac > >>MSN Messenger [EMAIL PROTECTED] > >> > >> > >> > >>___ > >>To leave the BrailleNote list, send a blank message to > >>[EMAIL PROTECTED] > >>To view the list archives or change your preferences, visit > >>http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.pulsedata.com/mailman/listinfo/braillenote > > mailto:[EMAIL PROTECTED] > http://www.home.earthlink.net/~kernsac > MSN Messenger [EMAIL PROTECTED] > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > >
