Hi bob

Nice to hear something positive since I have not had the need to use them
yet, thankfully.

Terry Powers


-----Original Message-----
From: Bob Mates [mailto:[EMAIL PROTECTED]
Sent: Friday, May 14, 2004 2:32 AM
To: Braillenote List; Richard Hutcheson
Subject: Re: [Braillenote] to pdi staff


Hi, folks: I've always been very satisfied with PDI's Tech Support staff.
I've talked to a fellow, named Al, and a couple other folks, and they've
always been able to answer my questions, and tell me what to do when I mess
something up.  I don't usually leave messages; people, in general, don't
respond as well.  Therefore, if I can't reach Tech Support at that moment, I
try again later.  Yes, some of them do work in other places, such as
Michigan.  I'm sorry that some of you guys have had trouble reaching them;
as for me, I give them pretty high marks.  God bless.  Bob and Maxy-wax


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