Kimberley,
I'm willing to help you with what I know.  I'll walk you through what I know.  
I'll send you a private message with my number.  Now I'm not here during the 
day, because I'm a blind defense worker, but I'll help you as much as I can.  
You can even reverse the charges.

I'll try my best.

Brenda Mueller


> ----- Original Message -----
>From: "Kimberly A. Morrow" <[EMAIL PROTECTED]
>To: <[email protected]
>Date: Wed, 9 Mar 2005 07:56:00 -0600
>Subject: [Braillenote] new braillenote user looking for a few good "mentors"

>Greetings,

>I just purchased a BrailleNote and, with no training readily available to me, 
>am attempting to teach myself to use the unit via the PulseData tech support 
>line and the manuals that accompany the unit. I'm thrilled with the machine, 
>but also realize what a steep learning curve I'm experiencing. When it comes 
>to computers, I'm not always the sharpest tack in the box unless someone 
>specifically explains various concepts to me. (Then I have absolutely no 
>difficulty catching on).

>Rather than disturbing all of you proficient users with my beginner's prattle, 
>I'm wondering if a few people might be willing to step forward and e-mail me 
>privately--a few good people willing to serve as braillenote "mentors" during 
>this next month until I get myself truly up and running.

>All I can promise in return is that I'll gladly return the favor once I'm 
>proficient in using the BrailleNote.

>My initial questions are these (which all of you proficient BrailleNote users 
>are going to find are really "scary"!!!:

>1. I can find absolutely nothing in the BN manuals or help menus about how to 
>delete a document. I find "delete word", "delete sentence"--but nothing about 
>deleting the entire document. I assumed it would be listed in the same menu as 
>"open a document", but it doesn't appear to be there.

>2. With the assistance of tech support, I figured out how to insert the WiFi 
>card (now--setting WiFi up so that I can use it at my local Borders is a 
>different story.) However, the tech couldn't get through to me how to insert 
>the compact flash card. I know it goes into the back slot, where the WiFi card 
>can also be inserted, but beyond that. . .

>3. How does one install upgrades? I'm not all that great at cabling to other 
>computers, Etc., so I'm hoping it can all be done with the stand-alone unit. 
>(I'm absolutely getting the disk drive as soon as the bugs are fixed.)

>This is just the beginning of the many questions I can't find answers to in 
>the manuals.

>If anyone is willing to assist me, my e-mail address is:

>[EMAIL PROTECTED]


>Many thanks in advance.

>Kimberly Morrow in Kansas City

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