I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up the GPS board and wouldn't even initialize the board to even turn on, even though the software was reporting that GPS was active. Opened up a ticket with Cambium and they had to run it up to one of their engineers to fix the problem. Ended up having to map a Public IP address to the unit and open up ports 80 for www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for the device to be able to communicate with their SCP server. The engineer SSH'd in to the device and loaded the GPS files to the unit from their SCP server and it fixed the issue. Just remember to turn off all of those ports to the unit after they're finished.
Best Regards, Craig Oliver President [1454532710326_WavSpeed_Logo_New_Email_Signature.png] 877-Wav-Speed ext. 8111 Office 469-359-6980 Fax 469-951-6900 Cell cr...@wavspeed.com<mailto:cr...@wavspeed.com> ________________________________ From: cambium-users-boun...@wispa.org <cambium-users-boun...@wispa.org> on behalf of RickG <rgunder...@gmail.com> Sent: Tuesday, January 30, 2018 9:11:47 AM To: Cambium Networks User Group Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade Yes. I contacted them and that's exactly what they are going to do. Thanks! On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland <kpenl...@bigtube.net<mailto:kpenl...@bigtube.net>> wrote: We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium support, they were able to login with their engineering login and restore GPS operation for us. On Fri, 26 Jan 2018 20:12:07 -0500, RickG <rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote: Correct. This is NOT a puck problem. The satellites were coming is strong BEFORE the firmware upgrade. I tried downgrading today but that did not help either. See the attached pics. Looks like RMA time. On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman <j...@imaginenetworksllc.com<mailto:j...@imaginenetworksllc.com>> wrote: No satellites doesn't sound like poor signal to me. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" <kh...@fire2wire.com<mailto:kh...@fire2wire.com>> wrote: We fought with losing GPS sync on ePMP APs at a couple of sites. We had been told to point the pucks south to get the best GPS signal. There were several wild goose chases, as it seemed upgrading/downgrading firmware fixed it, but only sometimes. In the end, the solution at each of these sites was to point the GPS puck straight up. Our best guess was that there was something overloading the GPS receiver in the direction we had them pointed. So pointing them up, while not giving them the best signal, minimized terrestrial interference. At least that's our theory. -Kristian On 01/26/2018 07:39 AM, RickG wrote: Well, I did check the forums and found I'm not the only one. I'm going to try downgrading. Was hoping to find someone here who has gone through it so I dont waste time if it needs to be RMA'd :) On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <cambium-users@wispa.org<mailto:cambium-users@wispa.org>> wrote: Have you contacted our support folks or the Cambium Community? supp...@cambiumnetworks.com<mailto:supp...@cambiumnetworks.com> http://community.cambiumnetworks.com/ Join the Conversation Cambium Networks Community Forum<http://community.cambiumnetworks.com/> From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> [mailto:cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>] On Behalf Of RickG Sent: Friday, January 26, 2018 9:20 AM To: Cambium Networks User Group <cambium-users@wispa.org<mailto:cambium-users@wispa.org>> Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade It worked before, upgraded from 3.5.1, no more :( _______________________________________________ Cambium-users mailing list Cambium-users@wispa.org<mailto:Cambium-users@wispa.org> http://lists.wispa.org/mailman/listinfo/cambium-users -- -RickG _______________________________________________ Cambium-users mailing list Cambium-users@wispa.org<mailto:Cambium-users@wispa.org> http://lists.wispa.org/mailman/listinfo/cambium-users _______________________________________________ Cambium-users mailing list Cambium-users@wispa.org<mailto:Cambium-users@wispa.org> http://lists.wispa.org/mailman/listinfo/cambium-users _______________________________________________ Cambium-users mailing list Cambium-users@wispa.org<mailto:Cambium-users@wispa.org> http://lists.wispa.org/mailman/listinfo/cambium-users -- -RickG -- Using Opera's mail client: http://www.opera.com/mail/ _______________________________________________ Cambium-users mailing list Cambium-users@wispa.org<mailto:Cambium-users@wispa.org> http://lists.wispa.org/mailman/listinfo/cambium-users -- -RickG
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