Then how do we determine that what we see is not user error? I always think three time, check things very carefully before I actually file a bug.
It feels pretty risky for use non-programmers to stick out necks out like that and file bugs on site like I think you're saying I should now. Cheers df On Thu, Mar 20, 2008 at 1:29 PM, Stuart Morgan <[EMAIL PROTECTED]> wrote: > On Thu, Mar 20, 2008 at 12:19 PM, paulc <[EMAIL PROTECTED]> wrote: > > Part of the reason I posted this was to see if I was alone... a > > critical piece of information needed before filing official bug > > reports. > > Not at all, that's why we have a bug triage process. The purpose of > having filed bugs is so that investigation can follow our normal > process for dealing with reported issues. There's no expectation that > someone has to verify that others see the same problem before we > investigate (and if any of our pages imply otherwise, please let us > know where so that we can change it)--if filing bugs weren't the right > way to report issues like the ones you've been posting here, then I > wouldn't have asked that you do so. > > > > I obviously incorrectly assumed that "messed up" would be > > taken as "not rendered correctly." > > It was, but that's equally vague. "Not rendered correctly" could mean > anything from "the edge of some text is clipped" to "half of the page > is missing". If we don't know what we are looking for, then it's very > difficult to find it, or to know what we might try changing to > reproduce the issue if there's nothing obviously wrong with the page > when we check it. More importantly, it's impossible for us to know if > we see the same problem you are seeing if we don't know what it is you > see. > > Following an established process for reporting issues and giving > enough detail that the specific issue is clear are both standard > practices for both commercial and open-source products; Camino is not > unusual in that regard. However, I'm sorry you apparently feel that > it's an unreasonable request in our case. > > -Stuart > > > _______________________________________________ > Camino mailing list > Camino@mozdev.org > https://www.mozdev.org/mailman/listinfo/camino > -- David Fedoruk B.Mus. UBC,1986 Certificate in Internet Systems Administration, UBC, 2003 http://recordjackethistorian.wordpress.com "Music is enough for one's life time, but one life time is not enough for music" Sergei Rachmaninov _______________________________________________ Camino mailing list Camino@mozdev.org https://www.mozdev.org/mailman/listinfo/camino
