A few more facts, prompted from the excellent responses I've had - thanks chaps!. I plug my line from my my modem/router straight into the connector on the inside of the master socket (using the socket exposed when the cover plate is removed.cover plate removed), that's the only way it will work at all. I have disconnected my home wiring from the master socket to see if removing it had any effect (no it didn't). I have a Netgear 'G' wireless router (about two years old) attached by the supplied (by Netgear in the kit) cable to the master socket. My PC thinks that it had a very good (little green screen) wireless link and (usually) a 56 something or other speed - the maximum between it and the router (it does however vary from time to time to lower speeds and a yellow screen). I have tried to use an ethernet connection between the PC and the router to no improved effect. I brought my daughter's PC over and used that both ethernet and wireless to get no improvement. What astounds me is that on rare occasions I get all the performance I might reasonably expect being fairly remote from the exchange, ie a stable ( for an hour or so at least) link and sub-second responses, I can even listen to music or see a video on You Tube. And then later on the same day or next day response times go out of the window or I can't get on to the internet at all. I find that if I can't get on via AOL I can't usually get Internet Explorer (7) to respond either, but occasionally IE works and sometimes I can log on to AOL from there. When this happens I can see my list of emails, but then I can't open any of them, or be able to connect to any webpages. Does any of this help the diagnosis? If I change ISP what is the likelihood of getting any improvement in reliability or response? Is someone able to control the bandwidth I can use. I am probably one of the half dozen remotest users from the nearest (Ranskill actually) exchange - I'm I getting what's left over in bandwidth terms after everyone else in the area has had their slice of the cake? And before anyone suggests it (satelite dongles or whatever, as seen used effectively by Mr Morris in the Rum Runner) - we cannot get a Vodafone or '3' signal at our house (neither my wife's or daughter's mobiles (Vodafone). will work we live too near a canal to get a decent signal), my Orange mobile does work at home and I briefly had a 'phone with a Virgin simcard which worked - until the 'phone fell into the bilge on a friend's boat which just happened to be half full of water at the time, after a spin on the Tidal Trent up to Torksey and back to West Stockwith. Any further suggestions? Arthur Naylor - I'm really looking forward to paying a surcharge on my TV licence to pay for superfast broadband for other people to enjoy. Please can I just have slowish and reliable broadband please!
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