That did it! thanks Johathan. I need to read up on what that command does. Is it always needed for MGCP? James
________________________________ From: Jonathan Charles [mailto:[EMAIL PROTECTED] Sent: Tue 9/2/2008 10:51 AM To: James Key Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] PSTN call issue ? MGCP? Add this: no mgcp timer receive-rtcp Jonathan On Tue, Sep 2, 2008 at 9:44 AM, James Key <[EMAIL PROTECTED]> wrote: ? When placing a call out the pstn from either HQ or BR1 and then placing the call on hold, after approx 30 seconds the call goes to fast busy or hangs up. Multicast MOH is configured and working. Not sure were to look to resolve issue. any ideas? James NOTICE: This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. NOTICE: This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies.