Hello,

*i am configuring BACD on the CME to ensure that when internal user calls
200 and hear a welcome prompt and pressing 2, phones on the hunt pilot rings
and if 0 is pressed the operator picks*
**
*when i dial 200 i get a busy tone*
**
*i have included the config*
**
*can anyone tell what is wrong *

application
  service queue flash:app_b_acd_2.1.0.0.tcl
  param queue-len 10
  param aa-hunt10 108
  param aa-hunt2 2222
  param number-of-hunt-grps 2
  param queue-manager-debugs 1
  !
  service aa flash:app_b_acd_2.1.0.0.tcl
  paramspace english index 1
  param number-of-hunt-grps 2
  param handoff-string aa
  paramspace english language en
  paramspace au welcome-prompt_en_bacd_welcome .
  param max-time-vm-retry 2
  param aa-pilot 200
  paramspace english location flash:
  param second-greeting-time 60
  param call-retry-timer 15
  param max-time-call-retry 600
  param voice-mail 333
  param service-name queue



ephone-hunt 2 longest-idle
 pilot 2222
 list 109, 102
 timeout 10, 10


dial-peer voice 200 voip
 service aa
 destination-pattern 200
 session target ipv4:192.168.101.3
 dtmf-relay h245-alphanumeric
 no vad


ephone-dn  15  dual-line
 number 200
*Thanks*
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Reply via email to