i am configuring BACD on the CME to ensure that when internal user calls 200 and hear a welcome prompt and pressing 2, phones on the hunt pilot rings and if 0 is pressed the operator picks
when i dial 200 i get a busy tone i have included the config can anyone tell what is wrong application service queue flash:app_b_acd_2.1.0.0.tcl param queue-len 10 param aa-hunt10 108 param aa-hunt2 2222 param number-of-hunt-grps 2 param queue-manager-debugs 1 ! service aa flash:app_b_acd_2.1.0.0.tcl paramspace english index 1 param number-of-hunt-grps 2 param handoff-string aa paramspace english language en paramspace au welcome-prompt_en_bacd_welcome . param max-time-vm-retry 2 param aa-pilot 200 paramspace english location flash: param second-greeting-time 60 param call-retry-timer 15 param max-time-call-retry 600 param voice-mail 333 param service-name queue ephone-hunt 2 longest-idle pilot 2222 list 109, 102 timeout 10, 10 dial-peer voice 200 voip service aa destination-pattern 200 session target ipv4:192.168.101.3 dtmf-relay h245-alphanumeric no vad ephone-dn 15 dual-line number 200 Thanks
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