You will need an incoming dial peer with service aa and incoming called number 200$
Bacd only work on incoming dial-peers On Aug 11, 2009, at 12:04 PM, ABIOLA ADEFILA <adefilabi...@gmail.com> wrote: > Hello, > > i am configuring BACD on the CME to ensure that when internal user > calls 200 and hear a welcome prompt and pressing 2, phones on the > hunt pilot rings and if 0 is pressed the operator picks > > when i dial 200 i get a busy tone > > i have included the config > > can anyone tell what is wrong > > application > service queue flash:app_b_acd_2.1.0.0.tcl > param queue-len 10 > param aa-hunt10 108 > param aa-hunt2 2222 > param number-of-hunt-grps 2 > param queue-manager-debugs 1 > ! > service aa flash:app_b_acd_2.1.0.0.tcl > paramspace english index 1 > param number-of-hunt-grps 2 > param handoff-string aa > paramspace english language en > paramspace au welcome-prompt_en_bacd_welcome . > param max-time-vm-retry 2 > param aa-pilot 200 > paramspace english location flash: > param second-greeting-time 60 > param call-retry-timer 15 > param max-time-call-retry 600 > param voice-mail 333 > param service-name queue > > > > ephone-hunt 2 longest-idle > pilot 2222 > list 109, 102 > timeout 10, 10 > > > dial-peer voice 200 voip > service aa > destination-pattern 200 > session target ipv4:192.168.101.3 > dtmf-relay h245-alphanumeric > no vad > > > ephone-dn 15 dual-line > number 200 > Thanks > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
