Matthew,
You could change MWI numbers that for that specific station. Apply at sip dial
peer pointing to CUE as incomming translation rule.
/MWI_Nsº\(30500\)/ /MWI_Nsº\(30552\)/
From: mjbe...@krollontrack.com
To: ccie_voice@onlinestudylist.com; cisco-voip-boun...@puck.nether.net
Date: Tue, 24 Nov 2009 11:49:11 -0600
CC: ala...@kroll.com
Subject: [OSL | CCIE_Voice] Call Manager Express ephone-hunt with CUE
Integration
I have a real world question that smells of CCIE Voice lab
material.
I have a DID that rings into the CUCME system and is
translated to 30500. Extension 30500 (ephone-dn 99) currently rings in to
a receptionist (ephone 17). There is a mailbox configured on CUE for
30500 that correctly displays MWI.
I am trying to configure a hunt group to ring the
receptionist for 10 seconds and then ring another employee at extension 30502
(ephone 3, ephone-dn 3) for five seconds. Afterwards, I want the call to
hit voicemail and correctly display MWI on the receptionist (ephone 17) phone.
I changed ephone-dn 99 (receptionist extension) to 30522.
I made an ephone-hunt with a pilot of 30500.
ephone-hunt 1 sequential
pilot 30500 ---
Hunt-group pilot
list 30522, 30503 ---
Both extension numbers
final 678 ---
VM pilot
preference 1
max-timeout 15
timeout 10, 5
description Receptionist Hunt Group
My Problem:
When the caller enters CUE, it tries to access the 30500
mailbox. If callers leave a message, the receptionist won’t know
because she would only get MWI for her 30522 extension.
I have tried setting the hunt-group final destination to
another ephone-dn with call-forward all set to voicemail. My hope was
that the call-forward would cause CUE to see this dummy ephone-dn’s
extension, but that didn’t work.
Any ideas?
Thanks,
Matthew Berry, Sr. Unified Communications Engineer,
CCVP
Kroll Ontrack
| 9023 Columbine Road, Eden Prairie, MN 55347
952 516 3748 | Fax 952
562 2175 | Mobile 952 221 2814| mjbe...@krollontrack.com
www.krollontrack.com
_________________________________________________________________
Novo windowslive.com.br. Descubra como juntar a galera com os produtos Windows
Live.
http://www.windowslive.com.br/?ocid=WindowsLive09_MSN_Hotmail_Tagline_out09_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
