I remember when I first started using PL sessions I had some problems and was asked by one of the support guys if I had tried to get any help on the forum first before contacting them.
Quoting "CCIETalk.com" <cciet...@gmail.com>: > Well you have to see his point of view. He has been telling all of these > people to contact support but they keep coming here for support issues. This > list is NOT a support list for issues like that. IPX has a well defined > process for SUPPORT ISSUES. > > On Sat, Dec 26, 2009 at 10:43 PM, Craig Rees <cr...@gtri.com> wrote: > >> Wow, in my company if I were to get annoyed by a customer and publicly >> state it I would get fired and rightly so. >> >> Broken Record or not, horrible customer service! >> >> >> >> -----Original Message----- >> From: ccie_voice-boun...@onlinestudylist.com [mailto: >> ccie_voice-boun...@onlinestudylist.com] On Behalf Of >> ccie_voice-requ...@onlinestudylist.com >> Sent: Saturday, December 26, 2009 10:00 AM >> To: ccie_voice@onlinestudylist.com >> Subject: CCIE_Voice Digest, Vol 46, Issue 134 >> >> Send CCIE_Voice mailing list submissions to >> ccie_voice@onlinestudylist.com >> >> To subscribe or unsubscribe via the World Wide Web, visit >> http://onlinestudylist.com/mailman/listinfo/ccie_voice >> or, via email, send a message with subject or body 'help' to >> ccie_voice-requ...@onlinestudylist.com >> >> You can reach the person managing the list at >> ccie_voice-ow...@onlinestudylist.com >> >> When replying, please edit your Subject line so it is more specific >> than "Re: Contents of CCIE_Voice digest..." >> >> >> Today's Topics: >> >> 1. Re: Proctorlabs connection issue (Wayne Lawson) >> >> >> ---------------------------------------------------------------------- >> >> Message: 1 >> Date: Sat, 26 Dec 2009 10:19:34 -0500 >> From: Wayne Lawson <groupst...@ipexpert.com> >> Subject: Re: [OSL | CCIE_Voice] Proctorlabs connection issue >> To: A A <f...@hotmail.com> >> Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>, >> Ryan Barnum <rbar...@ipexpert.com> >> Message-ID: <475444f4-e1c7-436f-82f4-5d957a001...@ipexpert.com> >> Content-Type: text/plain; charset="us-ascii" >> >> Guys - I feel like a broken record here...PLEASE, PLEASE try to get it >> this time... >> >> If you are having technical difficulties - PLEASE CONTACT OUR SUPPORT >> TEAM DIRECTLY. All issues have been resolved - and everything that is >> being reported has ended up being an end user error. Believe it or >> not - many of our clients can't follow simple procedures - and >> blasting this list (over and over and over and over) with the se >> questions / topics is getting a bit annoying for me - and the other >> list members. >> >> Regards, >> >> Wayne A. Lawson II - CCIE #5244 >> Founder & President - IPexpert >> Mailto: wlaw...@ipexpert.com >> Telephone: +1.810.326.1444, ext. 101 >> Live Assistance, Please visit: www.ipexpert.com/chat >> eFax: +1.810.454.0130 >> >> ::Message sent from iPhone:: >> >> IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA >> (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, >> Security & Service Provider) Certification Training with locations >> throughout the United States, Europe and Australia. Be sure to check >> out our online communities at www.ipexpert.com/communities and our >> public website at www.ipexpert.com. >> >> On Dec 26, 2009, at 10:07 AM, A A <f...@hotmail.com> wrote: >> >> > I downloaded firfox and coulf telnet to routers. However , i still >> > cannot connect to CUCM-PUB or any other servers. >> > >> > Date: Sat, 26 Dec 2009 19:39:42 +0530 >> > Subject: Re: [OSL | CCIE_Voice] Proctorlabs connection issue >> > From: arunv...@gmail.com >> > To: f...@hotmail.com >> > CC: ccie_voice@onlinestudylist.com >> > >> > try re-connecting ? if still not work contact support. >> > >> > On Sat, Dec 26, 2009 at 7:00 PM, A A <f...@hotmail.com> wrote: >> > I can't seem to connect to anything. My session has already started >> > and when I double click any router or server I get "The webpage >> > cannot be displayed". The vpn clinet is conneted. Can anybody >> > through some light on this issue where have I gone wrong? >> > >> > >> > >> > Add other email accounts to Hotmail in 3 easy steps. Find out how. >> > >> > _______________________________________________ >> > For more information regarding industry leading CCIE Lab training, >> > please visit www.ipexpert.com >> > >> > >> > >> > Have more than one Hotmail account? Link them together to easily >> > access both. >> > _______________________________________________ >> > For more information regarding industry leading CCIE Lab training, >> > please visit www.ipexpert.com >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: >> http://onlinestudylist.com/pipermail/ccie_voice/attachments/20091226/c49193fe/attachment.html >> >> ------------------------------ >> >> _______________________________________________ >> CCIE_Voice mailing list >> CCIE_Voice@onlinestudylist.com >> http://onlinestudylist.com/mailman/listinfo/ccie_voice >> >> >> End of CCIE_Voice Digest, Vol 46, Issue 134 >> ******************************************* >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> > > > > -- > www.ccietalk.com > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
