Agreed! On Sat, Dec 26, 2009 at 11:13 PM, Craig Rees <cr...@gtri.com> wrote:
> I do not disagree with his point of view, only the way he states it “many > of our clients can't follow simple procedures” and “is getting a bit > annoying for me” > > > > Try “I would ask that each client make an effort to please follow the > procedures listed for support issues” and “Please do not use this list for > these types of support questions, Thanks” > > > > Or something like that. > > > > > > > > > > > > *From:* CCIETalk.com [mailto:cciet...@gmail.com] > *Sent:* Saturday, December 26, 2009 9:04 PM > *To:* Craig Rees > > *Cc:* ccie_voice@onlinestudylist.com > *Subject:* Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 46, Issue 134 > > > > Well you have to see his point of view. He has been telling all of these > people to contact support but they keep coming here for support issues. This > list is NOT a support list for issues like that. IPX has a well defined > process for SUPPORT ISSUES. > > On Sat, Dec 26, 2009 at 10:43 PM, Craig Rees <cr...@gtri.com> wrote: > > Wow, in my company if I were to get annoyed by a customer and publicly > state it I would get fired and rightly so. > > Broken Record or not, horrible customer service! > > > > -----Original Message----- > From: ccie_voice-boun...@onlinestudylist.com [mailto: > ccie_voice-boun...@onlinestudylist.com] On Behalf Of > ccie_voice-requ...@onlinestudylist.com > Sent: Saturday, December 26, 2009 10:00 AM > To: ccie_voice@onlinestudylist.com > Subject: CCIE_Voice Digest, Vol 46, Issue 134 > > Send CCIE_Voice mailing list submissions to > ccie_voice@onlinestudylist.com > > To subscribe or unsubscribe via the World Wide Web, visit > http://onlinestudylist.com/mailman/listinfo/ccie_voice > or, via email, send a message with subject or body 'help' to > ccie_voice-requ...@onlinestudylist.com > > You can reach the person managing the list at > ccie_voice-ow...@onlinestudylist.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of CCIE_Voice digest..." > > > Today's Topics: > > 1. Re: Proctorlabs connection issue (Wayne Lawson) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 26 Dec 2009 10:19:34 -0500 > From: Wayne Lawson <groupst...@ipexpert.com> > Subject: Re: [OSL | CCIE_Voice] Proctorlabs connection issue > To: A A <f...@hotmail.com> > Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>, > Ryan Barnum <rbar...@ipexpert.com> > Message-ID: <475444f4-e1c7-436f-82f4-5d957a001...@ipexpert.com> > Content-Type: text/plain; charset="us-ascii" > > Guys - I feel like a broken record here...PLEASE, PLEASE try to get it > this time... > > If you are having technical difficulties - PLEASE CONTACT OUR SUPPORT > TEAM DIRECTLY. All issues have been resolved - and everything that is > being reported has ended up being an end user error. Believe it or > not - many of our clients can't follow simple procedures - and > blasting this list (over and over and over and over) with the se > questions / topics is getting a bit annoying for me - and the other > list members. > > Regards, > > Wayne A. Lawson II - CCIE #5244 > Founder & President - IPexpert > Mailto: wlaw...@ipexpert.com > Telephone: +1.810.326.1444, ext. 101 > Live Assistance, Please visit: www.ipexpert.com/chat > eFax: +1.810.454.0130 > > ::Message sent from iPhone:: > > IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA > (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, > Security & Service Provider) Certification Training with locations > throughout the United States, Europe and Australia. Be sure to check > out our online communities at www.ipexpert.com/communities and our > public website at www.ipexpert.com. > > On Dec 26, 2009, at 10:07 AM, A A <f...@hotmail.com> wrote: > > > I downloaded firfox and coulf telnet to routers. However , i still > > cannot connect to CUCM-PUB or any other servers. > > > > Date: Sat, 26 Dec 2009 19:39:42 +0530 > > Subject: Re: [OSL | CCIE_Voice] Proctorlabs connection issue > > From: arunv...@gmail.com > > To: f...@hotmail.com > > CC: ccie_voice@onlinestudylist.com > > > > try re-connecting ? if still not work contact support. > > > > On Sat, Dec 26, 2009 at 7:00 PM, A A <f...@hotmail.com> wrote: > > I can't seem to connect to anything. My session has already started > > and when I double click any router or server I get "The webpage > > cannot be displayed". The vpn clinet is conneted. Can anybody > > through some light on this issue where have I gone wrong? > > > > > > > > Add other email accounts to Hotmail in 3 easy steps. Find out how. > > > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > > please visit www.ipexpert.com > > > > > > > > Have more than one Hotmail account? Link them together to easily > > access both. > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > > please visit www.ipexpert.com > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://onlinestudylist.com/pipermail/ccie_voice/attachments/20091226/c49193fe/attachment.html > > ------------------------------ > > _______________________________________________ > CCIE_Voice mailing list > CCIE_Voice@onlinestudylist.com > http://onlinestudylist.com/mailman/listinfo/ccie_voice > > > End of CCIE_Voice Digest, Vol 46, Issue 134 > ******************************************* > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > > > > -- > www.ccietalk.com > -- www.ccietalk.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
