Hi Guys,

I have got stuck in the CUPS  vol 2 lab 4 - 1.2.
When I login to the CUPC , The dialpad is greyed out also the phone mode has
only disabled option.
I can not see the options for soft phone. I see only disabled option.

I have followed all the steps exactly mentioned in the PG also restarted the
CUPS server, still the same status.

can some one guide me through what is it I could have missed.

Thanks,
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