Hello,
Please make sure that you have assigned the CUPC and CUP Capabilities
under System > Licensing > Capabilities Assignment.
Also check if you have assigned the owner id and the devices are
associated with the user, both the physical phone and CUPC.
Hope this helps.
Ash>
J Hogan wrote:
Hello Everyone
I am working with CUPC. I have two users and one works just fine but
the other one is disabled ALL the time. I have checked and checked the
settings between the working client and the non working client and I am
not seeing a difference.
I log in from the same laptop with the two differnt credentials and
one works and the other does not, Shows available for IM bt thats it????
any thoughts?
--
J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
Yahoo ID: jhogan552000
AIM ID: jhogan55
MSN ID: jhogan55
ICQ ID: 257599283
Work hard and get a check,
Work smart and earn a living
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