I rebooted the presence server and now this user works perfect. Thanks
Everyone

One more question,,,,

I am tring to use the one presence server to cover two domains I am tring to
work with the Subcluster or adding another node,,, Is there anyway to use
this in a multitenant environment?

On Fri, Mar 5, 2010 at 7:52 AM, Steve Sarrick <ssarr...@drsllc.net> wrote:

>  I think I have seen this and if you disable Extension Mobility on the
> phone, add the user, re-enable EM should work for you.
>
>
>
> Steve
>
>
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *J Hogan
> *Sent:* Friday, March 05, 2010 8:50 AM
> *To:* Ashar Siddiqui
> *Cc:* ccie_voice@onlinestudylist.com
> *Subject:* Re: [OSL | CCIE_Voice] CUPC DIABLED
>
>
>
> Looks like delete and read add here i come :-)
>
> On Fri, Mar 5, 2010 at 7:00 AM, Ashar Siddiqui <siddas...@gmail.com>
> wrote:
>
> If you have already associated that user with the phone then it would be
> grayed out.
> Check that at end user you have selected "Allow control of device from CTI"
> and you have added "CTI enabled" in groups.
> At the end user, also check device association..it must have CUPC and
> Physical phone.
>
> If it still doesn't work then I would go for deleting the user, making it
> again as above and then associating it with the devices.
>
> Ash>
>
>
>
> J Hogan wrote:
>
> it seems that on the phone(7942) that the user who is not working will not
> allow me to set the "owner user ID" it is grayed out.
>
>
>  On Fri, Mar 5, 2010 at 4:27 AM, Ashar Siddiqui <siddas...@gmail.com>
> wrote:
>
> Hello,
>
> Please make sure that you have assigned the CUPC and CUP Capabilities under
> System > Licensing > Capabilities Assignment.
> Also check if you have assigned the owner id and the devices are associated
> with the user, both the physical phone and CUPC.
>
> Hope this helps.
>
> Ash>
>
> J Hogan wrote:
>
> Hello Everyone
>
>   I am working with CUPC. I have two users and one works just fine but the
> other one is disabled ALL the time. I have checked and checked the settings
> between the working client and the non working client and I am not seeing a
> difference.
>   I log in from the same laptop with the two differnt credentials and one
> works and the other does not, Shows available for IM bt thats it????
>
> any thoughts?
>
>
> --
> J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
> Yahoo ID: jhogan552000
> AIM ID: jhogan55
> MSN ID: jhogan55
> ICQ ID: 257599283
>
> Work hard and get a check,
> Work smart and earn a living
>
> ------------------------------
>
>
>
> _______________________________________________
>
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>
>
>
>
>
>
>
>
> --
> J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
> Yahoo ID: jhogan552000
> AIM ID: jhogan55
> MSN ID: jhogan55
> ICQ ID: 257599283
>
> Work hard and get a check,
> Work smart and earn a living
>
>
>
>
>
>
> --
> J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
> Yahoo ID: jhogan552000
> AIM ID: jhogan55
> MSN ID: jhogan55
> ICQ ID: 257599283
>
> Work hard and get a check,
> Work smart and earn a living
>



-- 
J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
Yahoo ID: jhogan552000
AIM ID: jhogan55
MSN ID: jhogan55
ICQ ID: 257599283

Work hard and get a check,
Work smart and earn a living
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

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