thank you very much 2010/3/24 Tanner Ezell <tanner.ez...@gmail.com>
> Eh? > > I've attached a document I developed which explains everything you > need to get information from the script to the CAD software. > > On Wed, Mar 24, 2010 at 12:29 PM, Cristobal Priego > <cristobalpri...@gmail.com> wrote: > > Hello Tanner, > > > > thanks for your reply. > > > > I have a question, I'm trying to do my customized Get call Contact Info > > Step > > > > with the Set Enterprise call info step , none of the options that i > created > > on my enterprise data configuration shows up > > > > i know I'm not understanding something properly. Can I do a Get call > Contact > > Info Step and push some personalized (customized) Strings to the Agent > > desktop ? > > > > am I on the right track ? > > > > thanks > > 2010/3/23 Tanner Ezell <tanner.ez...@gmail.com> > >> > >> Add a new variable to the work flow > >> > >> Use the set enterprise call info step to pass the variable along. > >> > >> > >> > >> On Tue, Mar 23, 2010 at 6:26 PM, Cristobal Priego > >> <cristobalpri...@gmail.com> wrote: > >> > Hello, > >> > > >> > I'd like to get some advice on this. > >> > > >> > I need to create a script that will get some variables from the > >> > customer. > >> > and I'd like those variables to be displayed on the Agent Desktop. > >> > I've been looking on Enterprise Data Format and on the Desktop > >> > Administrator > >> > I created a workflow and I Modified a few fields for Enterprise Data > and > >> > Added a new layout list. > >> > > >> > Where i'm having problems is at the time to put all of this together. > >> > could > >> > you please help me > >> > > >> > which steps do i need to use > >> > > >> > thanks > >> > > >> > _______________________________________________ > >> > For more information regarding industry leading CCIE Lab training, > >> > please > >> > visit www.ipexpert.com > >> > > >> > > >> > >> > >> > >> -- > >> Cheers, > >> > >> Tanner Ezell > > > > > > > > -- > Cheers, > > Tanner Ezell >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
