OK, here are the results of my lab testing: CUCM 7.0(1) and UCCX 7.0(1).
- I first tried with the workaround solution on the document via the link below http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00804d2087.shtml The workaround for DC directory is to delete out of End User and create Application User did not work out since the UCCX server only search and see in the End User, not the Application User. The newly user 'crsadmin' I created in Application User did not show up in the UCCX web page to get assign as UCCX admin user. - I then tried with the AD 2003 integration and it didn’t work also, with either ways by the document to import *hideuser.ldif* or by Deniel's trick to delete the last name on AD user crsadmin. a. By hideuser.ldif, it imported successfully and did put “CiscoPrivatedUser” in the Description field, but after Resync’ed on the UCM, it is still showing in the Corporate Directory b. By deleting the last name – user 'crsadmin' shown up as "Pending Delete" or "Inactive" on UCM End User page, and still shows in the directory; *and more important, you cannot login on UCCX web page with crsadmin user when it is "Inactive"* Any more suggestions is very appreciate. Thanks, TN.
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