Hi, Add
service aa flash:app-b-acd-aa-3.0.0.2.tcl param number-of-hunt-grps 3 and correct the number of hunt group in ACD service (I guess you have 3 not 4) Hope this will help Naoufal From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of mgscip Sent: Wednesday, April 13, 2011 5:36 PM To: ccie Subject: [OSL | CCIE_Voice] B-ACD Not working Hi , We tested with B-ACD in CME . whenever we dial the pilot number call disconnect. Config application service aa flash:app-b-acd-aa-3.0.0.2.tcl paramspace english index 1 param menu-timeout 1 param dial-by-extension-option 1 param handoff-string aa paramspace english language en param max-time-vm-retry 2 param aa-pilot 7500 paramspace english location flash: param second-greeting-time 1 param welcome-prompt _bacd_welcome.au paramspace english prefix en param service-name ACD service ACD flash:app-b-acd-3.0.0.2.tcl paramspace english language en paramspace english index 0 param aa-hunt1 7001 param aa-hunt2 7002 param number-of-hunt-grps 4 param aa-hunt3 7003 Dial-peer dial-peer voice 7500 voip service aa destination-pattern 7500 session target ipv4:192.168.1.100 incoming called-number 7500 dtmf-relay h245-alphanumeric codec g711ulaw I have verified that all the audio files uploade in the flash. MoH working for IP Phones. When i check show call application session , it tries to establish session but it end session immediately ********************************************************************************************************************************************************************************************************************* * This Communication is Private & Confidential. This message and any attachments may contain information that is privileged and / or confidential and is the property of MHD InfoTech LLC. * * It is intended solely for the person to whom it is addressed. If you are not the intended recipient, you are hereby notified that you are not authorized to read, print, retain copy, disseminate, distribute, or * * use this message & any attachments or any part thereof. If you have received this message in error, please notify the sender immediately and delete the message and any attachments from your system. * *********************************************************************************************************************************************************************************************************************
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