Been a while since I tested pushing unity users through CUCM, but I thought
you had to set the application user to an axl enabled user that is also set
in unity connection phone system.  IE: admin.

I may be wrong.. Has been a while since I tried that and I don't have
access to my lab right now.

Chris

On Wed, Nov 23, 2011 at 11:20 AM, datucha123 datucha123 <
datucha...@gmail.com> wrote:

> I am trying to create the Voice Mail Box for the User from the CUCM
> directly, meaning that I am going into Line configuration and then
> selecting the "Create Voice Mail Box" from the upper right corner.
>
> But when I choose the User Template (it is visible in CUCM when adding the
> VM Box) and click SAVE, it gaves me an error:"*Unmapped Exception
> (401)Unauthorized*"
>
> Thus I have changed the Name in Application Server to IP address, and
> assigned the CUCM Administrator and CCMSysUser as the Selected Application
> Users for CUC Server.
>
> Also has unset the "Voice Mail Box Mask" in the VM Profile (as the CUCM
> 7.0 has BUG related to that).
>
> But still I got that error when tryin to add a VM Box from CUCM Device
> Line configuration.
>
>
>
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