First you need to integrate UCCX with CUCM fully, meaning that the JTAPI and RMCM users must be present in CUCM after successful integration.
Please verify that you have configured the JTAPI and RMCM in UCCX, so that it will be replicated in CUCM automatically. Then make JTAPI resynch. When all that is done successfully, then you will be able to see the UCCX Extension in a Users page. On Sun, Nov 27, 2011 at 11:07 AM, CCIEVoiceKP <ccievoic...@gmail.com> wrote: > Have you re-syched the data yet? Subsystems --> Unified CM Telephony --> > Data Resync > > KP > > On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm <rrcr...@yahoo.com>wrote: > >> HI, >> I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX >> extension to each user page, but the field to add the UCCX exntension is >> not there. I also did not see a "rmjtapi" user in CUCM. This is the user in >> the intergration page on UCCX. >> >> Any thoughts? >> >> Randall >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com <http://www.platinumplacement.com/> >> > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com <http://www.platinumplacement.com/> >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
