The default script is only initiated in some circumstances such as the script is not valid. If the main script works well the call will not get down there.
----- Original Message ----- From: Ken Wyan <kew...@gmail.com> Date: Wednesday, April 25, 2012 11:49 am Subject: Re: [OSL | CCIE_Voice] UCCX Scripts End Step To: wormh...@sch.hu Cc: ccie_voice@onlinestudylist.com > But UCCX default scripts don't have terminate step ? > > reason? > > On Wed, Apr 25, 2012 at 3:03 PM, "Farkas Péter" <wormh...@sch.bme.hu> wrote: > > > You can insert a Goto step to direct the contact to the final and single > > End step. > > I would also put a Terminate step just before the End to free up the IVR > > port. > > > > Peter > > ----- Original Message ----- > > From: Ken Wyan <kew...@gmail.com> > > Date: Wednesday, April 25, 2012 11:26 am > > Subject: [OSL | CCIE_Voice] UCCX Scripts End Step > > To: ccie_voice@onlinestudylist.com > > > > > > > Sometimes , our scripts send calls to an agent at the middle of the > > script. > > > In that case should we include an "End" step right below call-contact > > step > > > ? > > > > > > Is it recommended / not recommended to have multiple End steps in a > > single > > > script? > > > > > > Thanks > > > _______________________________________________ > > > For more information regarding industry leading CCIE Lab training, > > please visit www.ipexpert.com > > > > > > Are you a CCNP or CCIE and looking for a job? Check out > > www.PlatinumPlacement.com <> > > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
