Folks,
it is so strange that when i call the hunt group number 3210 from pstn, both
sip and sccp phone rings. But with AA on cme, only cisco phone rings but not
both. even i verified with the config, and i see hunt group as the right option
when user presses the digit 2. does anyone know why this is happening only for
AA???
here is the config:
application
service queue flash:bacdprompts/app-b-acd-2.1.2.2.tcl
param number-of-hunt-grps 2
param aa-hunt2 3210
param aa-hunt10 3006
param queue-len 15
param queue-manager-debugs 1
service aa flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
paramspace english language en
paramspace english location flash:bacdprompts/
param service-name queue
param handoff-string aa
param aa-pilot 3500
param welcome-prompt _bacd_welcome.au
param number-of-hunt-grps 2
param second-greeting-time 60
param call-retry-timer 15
param max-time-call-retry 700
param max-time-vm-retry 2
param voice-mail 3001
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