There it is . I couldn't remember which one it supported. Thanks,
Justin McIntyre Engineer Mutual Telecom Services Inc. a wholly-owned subsidiary of Black Box Corp. COMM: (434)-946-1562 DSN: (312)-237-1562 CELL: (540)-312-9391 FAX: (434)-946-1510 -----Original Message----- From: Mohd Baqari [mailto:[email protected]] Sent: Wednesday, May 23, 2012 3:03 PM To: Justin McIntyre Cc: [email protected] Subject: Re: [OSL | CCIE_Voice] hunt group via AA not working Plz share the full config including hunt groups. I remeber that bacd supports ephone hunt but not voice hint groups. Regards, Mohammed Al Baqari Sent from my iPhone On May 23, 2012, at 4:06 PM, Justin McIntyre <[email protected]> wrote: > Is there any way we could see the rest of your config? Where is the Hunt > group configured? Are the phones running in CME,UCM? I have seen it once and > it was due to the way I configured the hunt group in CME. I used hunt-group > instead of Voice hunt-group and I think that's what caused it to break going > through the BACD AA application. Just a thought. > > Thanks, > > Justin > > > > Message: 4 > Date: Tue, 22 May 2012 20:28:54 -0700 (PDT) > From: Krishna <[email protected]> > To: "[email protected]" <[email protected]> > Subject: [OSL | CCIE_Voice] hunt group via AA not working > Message-ID: > <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > Folks, > > it is so strange that when i call the hunt group number 3210 from pstn, both > sip and sccp phone rings. But with AA on cme, only cisco phone rings but not > both. even i verified with the config, and i see hunt group as the right > option when user presses the digit 2. does anyone know why this is happening > only for AA??? > > here is the config: > > application > ?service queue flash:bacdprompts/app-b-acd-2.1.2.2.tcl > ? param number-of-hunt-grps 2 > ? param aa-hunt2 3210 > ? param aa-hunt10 3006 > ? param queue-len 15 > ? param queue-manager-debugs 1 > > service aa flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl > ? paramspace english index 1 > ? paramspace english language en > ? paramspace english location flash:bacdprompts/ > ? param service-name queue > ? param handoff-string aa > ? param aa-pilot 3500 > ? param welcome-prompt _bacd_welcome.au > ? param number-of-hunt-grps 2 > ? param second-greeting-time 60 > ? param call-retry-timer 15 > ? param max-time-call-retry 700 > ? param max-time-vm-retry 2 > ? param voice-mail 3001 > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: </archives/ccie_voice/attachments/20120522/47dc2af6/attachment.html> > > ------------------------------ > > ______________________________________________ > > This email and any files transmitted with it are confidential and are > intended for the sole use of the individual to whom they are addressed. Black > Box Corporation reserves the right to scan all e-mail traffic for restricted > content and to monitor all e-mail in general. If you are not the intended > recipient or you have received this email in error, any use, dissemination or > forwarding of this email is strictly prohibited. If you have received this > email in error, please notify the sender by replying to this email. > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1913 / Virus Database: 2425/5017 - Release Date: 05/23/12 _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
