Is there any way we could see the rest of your config? Where is the Hunt group configured? Are the phones running in CME,UCM? I have seen it once and it was due to the way I configured the hunt group in CME. I used hunt-group instead of Voice hunt-group and I think that's what caused it to break going through the BACD AA application. Just a thought.
Thanks, Justin Message: 4 Date: Tue, 22 May 2012 20:28:54 -0700 (PDT) From: Krishna <[email protected]> To: "[email protected]" <[email protected]> Subject: [OSL | CCIE_Voice] hunt group via AA not working Message-ID: <[email protected]> Content-Type: text/plain; charset="iso-8859-1" Folks, it is so strange that when i call the hunt group number 3210 from pstn, both sip and sccp phone rings. But with AA on cme, only cisco phone rings but not both. even i verified with the config, and i see hunt group as the right option when user presses the digit 2. does anyone know why this is happening only for AA??? here is the config: application ?service queue flash:bacdprompts/app-b-acd-2.1.2.2.tcl ? param number-of-hunt-grps 2 ? param aa-hunt2 3210 ? param aa-hunt10 3006 ? param queue-len 15 ? param queue-manager-debugs 1 service aa flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl ? paramspace english index 1 ? paramspace english language en ? paramspace english location flash:bacdprompts/ ? param service-name queue ? param handoff-string aa ? param aa-pilot 3500 ? param welcome-prompt _bacd_welcome.au ? param number-of-hunt-grps 2 ? param second-greeting-time 60 ? param call-retry-timer 15 ? param max-time-call-retry 700 ? param max-time-vm-retry 2 ? param voice-mail 3001 -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120522/47dc2af6/attachment.html> ------------------------------ ______________________________________________ This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
