What browser are you using?  IE 7 with Java installed?  I suspect you might be 
having Media Master issues with the Java plug in.

Or is there a time on the recording? Maybe it didn’t record/save/upload due to 
Java?

From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Rrcrumm
Sent: Monday, July 30, 2012 3:01 PM
To: Mann Chaddha
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] Prompt recording


I don't see a way to download the file.
Under options I only see upload

Download is grayed out

Thanks
Randall

Sent from my iPhone

On Jul 30, 2012, at 10:48 AM, Mann Chaddha 
<mann.chad...@gmail.com<mailto:mann.chad...@gmail.com>> wrote:
Hi

The best & the fastest way I have bee using is with the CUC Call Handlers. Then 
I grant greeting admin privileges & change customer keypad mappings for a user 
to record the same.

Do you see any error whilst looking at the greetings on the CH.

hth
Mann
On Mon, Jul 30, 2012 at 9:30 PM, 
<ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com>>
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Today's Topics:

   1. Re: Prompt recording (Ken Wyan)


----------------------------------------------------------------------

Message: 1
Date: Mon, 30 Jul 2012 17:42:31 +0530
From: Ken Wyan <kew...@gmail.com<mailto:kew...@gmail.com>>
To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
Subject: Re: [OSL | CCIE_Voice] Prompt recording
Message-ID:
        
<capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com<mailto:capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com>>
Content-Type: text/plain; charset="iso-8859-1"

If question ask to use Unity Connection , then use UC Media Master.

>From candidate PC open UC media master & save your recording.

Now from Candidate PC , open UCCX GUI & upload your recorded prompts.

For all other tasks of UCCX , open UCCX GUI from UCCX server ( first RDP to
UCCX server ) -- for best browser compatibility.

HTH



>   On Jul 29, 2012, at 9:27 PM, "Randall Crumm" 
> <rrcr...@yahoo.com<mailto:rrcr...@yahoo.com>> wrote:
>
>   Hello,
> I recorded a greeting on a call handler. Then went to download it to my
> computer, but the download menu item is grayed out.
>
> How can I download a greeting file(.wav) then upload it to UCCX
>
> Thanks,
>
> Cheers,
> Randall
>
>  _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com<http://www.ipexpert.com>
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> 
> <http://www.platinumplacement.com/>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com<http://www.ipexpert.com>
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> 
> <http://www.platinumplacement.com/>
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Are you a CCNP or CCIE and looking for a job? Check out 
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itevomcid
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