What browser are you using? IE 7 with Java installed? I suspect you might be having Media Master issues with the Java plug in.
Or is there a time on the recording? Maybe it didn’t record/save/upload due to Java? From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Rrcrumm Sent: Monday, July 30, 2012 3:01 PM To: Mann Chaddha Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Prompt recording I don't see a way to download the file. Under options I only see upload Download is grayed out Thanks Randall Sent from my iPhone On Jul 30, 2012, at 10:48 AM, Mann Chaddha <mann.chad...@gmail.com<mailto:mann.chad...@gmail.com>> wrote: Hi The best & the fastest way I have bee using is with the CUC Call Handlers. Then I grant greeting admin privileges & change customer keypad mappings for a user to record the same. Do you see any error whilst looking at the greetings on the CH. hth Mann On Mon, Jul 30, 2012 at 9:30 PM, <ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com>> wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com> You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com<mailto:ccie_voice-ow...@onlinestudylist.com> When replying, please edit your Subject line so it is more specific than "Re: Contents of CCIE_Voice digest..." Today's Topics: 1. Re: Prompt recording (Ken Wyan) ---------------------------------------------------------------------- Message: 1 Date: Mon, 30 Jul 2012 17:42:31 +0530 From: Ken Wyan <kew...@gmail.com<mailto:kew...@gmail.com>> To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: <capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com<mailto:capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com>> Content-Type: text/plain; charset="iso-8859-1" If question ask to use Unity Connection , then use UC Media Master. >From candidate PC open UC media master & save your recording. Now from Candidate PC , open UCCX GUI & upload your recorded prompts. For all other tasks of UCCX , open UCCX GUI from UCCX server ( first RDP to UCCX server ) -- for best browser compatibility. HTH > On Jul 29, 2012, at 9:27 PM, "Randall Crumm" > <rrcr...@yahoo.com<mailto:rrcr...@yahoo.com>> wrote: > > Hello, > I recorded a greeting on a call handler. Then went to download it to my > computer, but the download menu item is grayed out. > > How can I download a greeting file(.wav) then upload it to UCCX > > Thanks, > > Cheers, > Randall > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com<http://www.ipexpert.com> > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> > <http://www.platinumplacement.com/> > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com<http://www.ipexpert.com> > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> > <http://www.platinumplacement.com/> > -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120730/4cce5389/attachment-0001.html> ------------------------------ _______________________________________________ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com<mailto:CCIE_Voice@onlinestudylist.com> http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 77, Issue 53 ****************************************** _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com> Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> itevomcid
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com