Randall, Have you tried just logging into Unity Connection from UCCX and recording your prompt there?
Go to Unity Connection--> Users. Pick a user and go to greetings and select standard greeting. Click on Play/Record-->click on options-->Playback and Recording-->Play Back Device select phone-->Recording Device-->Phone-->Active Phone Number-put in a phone number from your pod-->Performance-->Play message while downloading. Then click on record and it will ring the phone you selected answer and record your prompt. When finished recording click on options-->save file as-->you can save file.wav where you like and upload your prompt to UCCX. I hope I haven't over simplified, but this is how I record my prompts for UCCX scripts. If you can't reach Unity from UCCX for some reason there is a single line script that records prompts for you. Michael Sears -----Original Message----- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of ccie_voice-requ...@onlinestudylist.com Sent: Monday, July 30, 2012 1:06 PM To: ccie_voice@onlinestudylist.com Subject: CCIE_Voice Digest, Vol 77, Issue 55 Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than "Re: Contents of CCIE_Voice digest..." Today's Topics: 1. Re: ANI/DSNI TON on Proctor Labs (Rrcrumm) 2. Re: Prompt recording (Rrcrumm) 3. Re: Prompt recording (Jason Aarons (AM)) ---------------------------------------------------------------------- Message: 1 Date: Mon, 30 Jul 2012 11:38:14 -0700 From: Rrcrumm <rrcr...@yahoo.com> To: Krishna <vinayak_...@yahoo.com> Cc: Online Study <ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] ANI/DSNI TON on Proctor Labs Message-ID: <f3878a37-0374-45b9-9230-619eec35d...@yahoo.com> Content-Type: text/plain; charset="us-ascii" Hi It is with MGCP gw Sent from my iPhone On Jul 30, 2012, at 9:55 AM, Krishna <vinayak_...@yahoo.com> wrote: > if it is h323 gateway, i will create a translation rule and apply at the > dial-peer... if it is mgcp gateway do it on the call manager route list > detail level... > > thank you > krishna. > > From: Randall Crumm <rrcr...@yahoo.com> > To: Online Study <ccie_voice@onlinestudylist.com> > Sent: Monday, July 30, 2012 11:33 AM > Subject: [OSL | CCIE_Voice] ANI/DSNI TON on Proctor Labs > > Hello, > I have noticed some different behaviors and was wondering what you > recommend > > If the question asks for plan unknown and type unknown > > should you set to > > 1. plan unknown and type unknown or > 2. plan isdn type unknown or > 3. plan call manager type call manager > > For me I have tried the above and it seems like call manager/call > manager is what is working(actually allowing the call to go through). > It goes through as unknown/unknown > > Any thoughts? > > Thanks! > > > Randall > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120730/d05c6c96/attachment-0001.html> ------------------------------ Message: 2 Date: Mon, 30 Jul 2012 12:00:40 -0700 From: Rrcrumm <rrcr...@yahoo.com> To: Mann Chaddha <mann.chad...@gmail.com> Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: <3f8330ca-e532-4f40-87de-17a1a5ff4...@yahoo.com> Content-Type: text/plain; charset="us-ascii" I don't see a way to download the file. Under options I only see upload Download is grayed out Thanks Randall Sent from my iPhone On Jul 30, 2012, at 10:48 AM, Mann Chaddha <mann.chad...@gmail.com> wrote: > Hi > > The best & the fastest way I have bee using is with the CUC Call Handlers. > Then I grant greeting admin privileges & change customer keypad mappings for > a user to record the same. > > Do you see any error whilst looking at the greetings on the CH. > > hth > Mann > > On Mon, Jul 30, 2012 at 9:30 PM, <ccie_voice-requ...@onlinestudylist.com> > wrote: > Send CCIE_Voice mailing list submissions to > ccie_voice@onlinestudylist.com > > To subscribe or unsubscribe via the World Wide Web, visit > http://onlinestudylist.com/mailman/listinfo/ccie_voice > or, via email, send a message with subject or body 'help' to > ccie_voice-requ...@onlinestudylist.com > > You can reach the person managing the list at > ccie_voice-ow...@onlinestudylist.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of CCIE_Voice digest..." > > > Today's Topics: > > 1. Re: Prompt recording (Ken Wyan) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Mon, 30 Jul 2012 17:42:31 +0530 > From: Ken Wyan <kew...@gmail.com> > To: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] Prompt recording > Message-ID: > > <capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > If question ask to use Unity Connection , then use UC Media Master. > > >From candidate PC open UC media master & save your recording. > > Now from Candidate PC , open UCCX GUI & upload your recorded prompts. > > For all other tasks of UCCX , open UCCX GUI from UCCX server ( first > RDP to UCCX server ) -- for best browser compatibility. > > HTH > > > > > On Jul 29, 2012, at 9:27 PM, "Randall Crumm" <rrcr...@yahoo.com> wrote: > > > > Hello, > > I recorded a greeting on a call handler. Then went to download it to > > my computer, but the download menu item is grayed out. > > > > How can I download a greeting file(.wav) then upload it to UCCX > > > > Thanks, > > > > Cheers, > > Randall > > > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > > please visit www.ipexpert.com > > > > Are you a CCNP or CCIE and looking for a job? Check out > > www.PlatinumPlacement.com <http://www.platinumplacement.com/> > > > > > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > > please visit www.ipexpert.com > > > > Are you a CCNP or CCIE and looking for a job? Check out > > www.PlatinumPlacement.com <http://www.platinumplacement.com/> > > > -------------- next part -------------- An HTML attachment was > scrubbed... > URL: > </archives/ccie_voice/attachments/20120730/4cce5389/attachment-0001.ht > ml> > > ------------------------------ > > _______________________________________________ > CCIE_Voice mailing list > CCIE_Voice@onlinestudylist.com > http://onlinestudylist.com/mailman/listinfo/ccie_voice > > > End of CCIE_Voice Digest, Vol 77, Issue 53 > ****************************************** > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120730/c27aa56e/attachment-0001.html> ------------------------------ Message: 3 Date: Mon, 30 Jul 2012 15:05:10 -0400 From: "Jason Aarons (AM)" <jason.aar...@dimensiondata.com> To: Rrcrumm <rrcr...@yahoo.com>, Mann Chaddha <mann.chad...@gmail.com> Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: <4e38db0a1959b04c8c83edcf069b53ed0d2916d...@usispclexdb01.na.didata.local> Content-Type: text/plain; charset="utf-8" What browser are you using? IE 7 with Java installed? I suspect you might be having Media Master issues with the Java plug in. Or is there a time on the recording? Maybe it didn?t record/save/upload due to Java? From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Rrcrumm Sent: Monday, July 30, 2012 3:01 PM To: Mann Chaddha Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Prompt recording I don't see a way to download the file. Under options I only see upload Download is grayed out Thanks Randall Sent from my iPhone On Jul 30, 2012, at 10:48 AM, Mann Chaddha <mann.chad...@gmail.com<mailto:mann.chad...@gmail.com>> wrote: Hi The best & the fastest way I have bee using is with the CUC Call Handlers. Then I grant greeting admin privileges & change customer keypad mappings for a user to record the same. Do you see any error whilst looking at the greetings on the CH. hth Mann On Mon, Jul 30, 2012 at 9:30 PM, <ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com>> wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com<mailto:ccie_voice-requ...@onlinestudylist.com> You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com<mailto:ccie_voice-ow...@onlinestudylist.com> When replying, please edit your Subject line so it is more specific than "Re: Contents of CCIE_Voice digest..." Today's Topics: 1. Re: Prompt recording (Ken Wyan) ---------------------------------------------------------------------- Message: 1 Date: Mon, 30 Jul 2012 17:42:31 +0530 From: Ken Wyan <kew...@gmail.com<mailto:kew...@gmail.com>> To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: <capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com<mailto:capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com>> Content-Type: text/plain; charset="iso-8859-1" If question ask to use Unity Connection , then use UC Media Master. >From candidate PC open UC media master & save your recording. Now from Candidate PC , open UCCX GUI & upload your recorded prompts. For all other tasks of UCCX , open UCCX GUI from UCCX server ( first RDP to UCCX server ) -- for best browser compatibility. HTH > On Jul 29, 2012, at 9:27 PM, "Randall Crumm" > <rrcr...@yahoo.com<mailto:rrcr...@yahoo.com>> wrote: > > Hello, > I recorded a greeting on a call handler. Then went to download it to > my computer, but the download menu item is grayed out. > > How can I download a greeting file(.wav) then upload it to UCCX > > Thanks, > > Cheers, > Randall > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com<http://www.ipexpert.com> > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> > <http://www.platinumplacement.com/> > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com<http://www.ipexpert.com> > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> > <http://www.platinumplacement.com/> > -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120730/4cce5389/attachment-0001.html> ------------------------------ _______________________________________________ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com<mailto:CCIE_Voice@onlinestudylist.com> http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 77, Issue 53 ****************************************** _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com> Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> itevomcid -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120730/56248eed/attachment.html> ------------------------------ _______________________________________________ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 77, Issue 55 ****************************************** _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
