What are you using to login to the CUPS server ? IP address or name ?

If you are using the name, Try to add a host record to the host file in the 
CUCCX server and then try again.

Date: Wed, 19 Dec 2012 05:56:57 +0000
To: ccie_voice@onlinestudylist.com
From: vir...@rediffmail.com
Subject: [OSL | CCIE_Voice]  CUPS- Presence - deskphone mode not active

hi Guys,

In the client I get the option of deskphone mode in CUPC but when I select it  
the mode does not get applied.

In show server health I see the Desk phone mode says " Partially 
Connected(Primary) - Cannot Connect to Phone".

I have checked the cti server / gateway profile and it is fine.

What else to check?

-Vir


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