Hi Vir, Please ensure following is correct in your setup. * Verify that user devices are registered to the CUCM. * Verify that the end user is associated with the IP phones in end user configuration. * Ensure that the CCMCIP profile in CUPsever is applied to the end user. * Verify in CUCM that the device and directory number can be controlled by CTI. Carlos Date: Wed, 19 Dec 2012 05:56:57 +0000 To: ccie_voice@onlinestudylist.com From: vir...@rediffmail.com Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir Catch India as it happens with the Rediff News App. To download it for FREE, click here _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
