Suresh, Make sure you enable the music on hold under the cme. If the moh is not specified the BACD will drop the second time it attempts again.
Thanks --- On Thu, 28/3/13, ccie_voice-requ...@onlinestudylist.com <ccie_voice-requ...@onlinestudylist.com> wrote: From: ccie_voice-requ...@onlinestudylist.com <ccie_voice-requ...@onlinestudylist.com> Subject: CCIE_Voice Digest, Vol 85, Issue 104 To: ccie_voice@onlinestudylist.com Date: Thursday, 28 March, 2013, 4:08 AM Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than "Re: Contents of CCIE_Voice digest..." Today's Topics: 1. B-ACD drop through to loop ephone hunt a second time (Suresh Bhandari) 2. Re: QOS big question (ikizoo4 kwon) 3. MVA functionality (CCIEing) 4. Re: B-ACD drop through to loop ephone hunt a second time (William Bell) 5. Re: MVA partial match issue (William Bell) ---------------------------------------------------------------------- Message: 1 Date: Thu, 28 Mar 2013 00:56:11 +0545 From: Suresh Bhandari <bring...@gmail.com> To: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> Subject: [OSL | CCIE_Voice] B-ACD drop through to loop ephone hunt a second time Message-ID: <CAExcHf=6g3nivqohbvpnjchxrzccqjd2oyoq2mokoyu+k2f...@mail.gmail.com> Content-Type: text/plain; charset="iso-8859-1" Experts! I configured the embedded drop-through script to match the requirement that if, for the first time, both the agents do not pickup the call, it should once more attempt to send the call to the agents. Succeeded for one time only. On the calling phone, I hear the "all of our agents ..." or so, and goes on hook, never attempts a second time. Somewhere I read to tweak the second-greeting-timer to 35secs or less. Did it, but no avail. can anyone shed light on what should i do to achieve the results? TIA -- Suresh Bhandari -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20130328/d3a0ab13/attachment-0001.html> ------------------------------ Message: 2 Date: Wed, 27 Mar 2013 12:19:30 -0700 From: ikizoo4 kwon <ikiz...@hotmail.com> To: Suresh Bhandari <bring...@gmail.com> Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>, singh <singh8...@in.com>, "ccie_voice-requ...@onlinestudylist.com" <ccie_voice-requ...@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] QOS big question Message-ID: <bay172-w45ba04dce7f1bb3edccf0cea...@phx.gbl> Content-Type: text/plain; charset="iso-8859-1" i am not talking about theory, as you know there is lot of theory around. as you can see i enabled FRF.12 and cRTP , then make 1 g729 call, the bandwidth priority queue has 25K ( not even close to 12) sh policy-map int Serial0/3/0.2 Serial0/3/0.2: DLCI 103 - Service-policy output: AutoQoS-Policy-Trust queue stats for all priority classes: queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 0/0 Class-map: AutoQoS-VoIP-RTP-Trust (match-any) 15075 packets, 964800 bytes 5 minute offered rate 25000 bps, drop rate 0 bps <============================= 25K Match: ip dscp ef (46) 15075 packets, 964800 bytes 5 minute rate 25000 bps Priority: 70% (537 kbps), burst bytes 13400, b/w exceed drops: 0 compress: header ip rtp UDP/RTP (compression on, Cisco, RTP) Sent: 15075 total, 15074 compressed, <================================== cRTP working 572780 bytes saved, 331720 bytes sent 2.72 efficiency improvement factor 99% hit ratio, five minute miss rate 0 misses/sec, 0 max rate 8000 bps Class-map: AutoQoS-VoIP-Control-Trust (match-any) 343 packets, 20788 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: ip dscp cs3 (24) 343 packets, 20788 bytes 5 minute rate 0 bps Match: ip dscp af31 (26) 0 packets, 0 bytes 5 minute rate 0 bps Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 0/0 bandwidth 5% (38 kbps) Class-map: class-default (match-any) 430 packets, 47701 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: any Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops/flowdrops) 0/0/0/0 (pkts output/bytes output) 5/6516 Fair-queue: per-flow queue limit 16 Date: Thu, 28 Mar 2013 00:42:00 +0545 Subject: Re: [OSL | CCIE_Voice] QOS big question From: bring...@gmail.com To: ikiz...@hotmail.com CC: singh8...@in.com; ccie_voice-requ...@onlinestudylist.com; ccie_voice@onlinestudylist.com Actually it was ?5% overhead. So it comes to 48.72 for 4 calls. So 49 is my fav. HTH On Thu, Mar 28, 2013 at 12:30 AM, Suresh Bhandari <bring...@gmail.com> wrote: In the lab, I really don't know. But your calculation of the bandwidth is correct. And somewhere I read about some ?10% margin on that, so I had 1k bandwidth added to ensure the calls. Just a nonsense thought, you can say :) Thanks! On Wed, Mar 27, 2013 at 11:22 PM, ikizoo4 kwon <ikiz...@hotmail.com> wrote: i am looking at this issue for a while,,thing is cRTP header size is 2 or 4 bytes. (8 + 2 + 20)*8*50 = 12 (8 + 4 + 20)*8*50 = 12.8 i know 4 bytes is in case of UDP checksum, but in the real Lab what is the case? To: ccie_voice-requ...@onlinestudylist.com; ccie_voice@onlinestudylist.com From: singh8...@in.com Date: Wed, 27 Mar 2013 22:18:27 +0530 Subject: [OSL | CCIE_Voice] QOS big question hi Guys, I need to configure 384 K link between by HQ and site B site . FRF.12 needs to used and configuration of QOS for 4 G729 calls & 16K signaling CRTP should be also enabled. How do I do this? Please help. -singh Get Yourself a cool, short @in.com Email ID now! _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Suresh Bhandari -- Suresh Bhandari -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20130327/17d09e1c/attachment-0001.html> ------------------------------ Message: 3 Date: Wed, 27 Mar 2013 23:51:10 +0300 From: CCIEing <aboaz...@gmail.com> To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] MVA functionality Message-ID: <caehpkkkzmo-uqqv-fyc1uehj_zq2mrukg+orwh5yvqlzvhn...@mail.gmail.com> Content-Type: text/plain; charset="iso-8859-1" Hello Friends... I have the following setup, I am not sure if the will be suitable to enable the MVA feature ! I have CUCM cluster, but his CUCM cluster has no voice GW or DID .. but this CUCM cluster has Inter-cluster trunk to another CUCM cluster which has the DID numbers ? Can I configure the MVA for this setup.. Appreciate your input. -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20130327/251469fb/attachment-0001.html> ------------------------------ Message: 4 Date: Wed, 27 Mar 2013 18:21:11 -0400 From: William Bell <b...@ucguerrilla.com> To: Suresh Bhandari <bring...@gmail.com> Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] B-ACD drop through to loop ephone hunt a second time Message-ID: <85fe3623-4456-4125-8c51-f62b799f2...@ucguerrilla.com> Content-Type: text/plain; charset="us-ascii" Suresh, If I follow your question you are looking for a way to cause the BACD application to: 1. Drop through to a hunt group 2. Ring the ephone-dns in the hunt group 3. Play the "all of our agents are busy" prompt 4. Attempt to ring out the agents again 5. Hang up If that is accurate then I think you want to tweak the param max-time-call-retry timer. The default is 600. If you copied from Cisco BACD examples then you most likely have this parameter set to 700. Try setting it to 30. After changing the parameter, do the following: R3#show call application session Session ID 2A App: app-b-acd Type: Service Url: builtin:app_b_acd_script.tcl R3#call application session stop id 2A Stopping session R3# .Mar 27 22:27:13.547: %IVR-6-APP_INFO: TCL B-ACD: >>> B-ACD Service Terminated <<< HTH. -Bill On Mar 27, 2013, at 3:11 PM, Suresh Bhandari wrote: > Experts! > > I configured the embedded drop-through script to match the requirement that > if, for the first time, both the agents do not pickup the call, it should > once more attempt to send the call to the agents. > > Succeeded for one time only. On the calling phone, I hear the "all of our > agents ..." or so, and goes on hook, never attempts a second time. > > Somewhere I read to tweak the second-greeting-timer to 35secs or less. Did > it, but no avail. > > can anyone shed light on what should i do to achieve the results? > > TIA > -- > Suresh Bhandari > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com -- William Bell blog: http://ucguerrilla.com Follow me on twitter @ucguerrilla -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20130327/c32ea150/attachment-0001.html> ------------------------------ Message: 5 Date: Wed, 27 Mar 2013 18:38:05 -0400 From: William Bell <b...@ucguerrilla.com> To: Sergey Heyphets <ser...@heyphets.com> Cc: "ccie_voice@onlinestudylist.com, \(ccie_voice@onlinestudylist.com\)" <ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] MVA partial match issue Message-ID: <b3edca56-e694-4a2e-a0af-d10149dac...@ucguerrilla.com> Content-Type: text/plain; charset="windows-1252" I concur with Sergey. On Mar 27, 2013, at 2:14 PM, Sergey Heyphets wrote: > The prompts you hear on the when you dial-in are the results of IOS executing > the VXML script, which was defined in the application/service definition. > When you, however, press 1 to make the call and enter the number, the VXML > script instructs the IOS to place the call to the MVA number defined under > media resources. So if you don't have the MVA number defined under Media > Resources, the initial prompts would work, but placing the call would fail. > > Sergey > > > On Wed, Mar 27, 2013 at 1:07 PM, Barrera, Hugo <hugo.barr...@nexusis.com> > wrote: > But would the MVA number still work on the gateway when you dial in? May it > would huh because the MVA AA on the IOS is separate? > > > > > > Regards, > > Hugo > > > > From: William Bell [mailto:b...@ucguerrilla.com] > Sent: Wednesday, March 27, 2013 4:47 AM > To: Barrera, Hugo > Cc: Justin Carney; donny f; ccie_voice@onlinestudylist.com, > (ccie_voice@onlinestudylist.com); michael.se...@compucom.com; > networksanitytoinsan...@gmail.com > > > Subject: Re: [OSL | CCIE_Voice] MVA partial match issue > > > > I have ran into a similar problem. In my case I would get a fast busy after > entering the extension number followed by #. > > > > The issue was I neglected to provision Mobile Voice Access under Media > Resources. > > On Tuesday, March 26, 2013, Barrera, Hugo wrote: > > Regarding MVA during my first attempt (real lab) I had it working except for > when I dialed in and tried to call another 4-digit ext like SAPH1 or SBPH2 > any ideas why that didn?t work? > > > > Regards, > > Hugo > > > > From: ccie_voice-boun...@onlinestudylist.com > [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Justin Carney > Sent: Monday, March 25, 2013 1:51 AM > To: donny f > Cc: ccie_voice@onlinestudylist.com, (ccie_voice@onlinestudylist.com); > michael.se...@compucom.com; networksanitytoinsan...@gmail.com > Subject: Re: [OSL | CCIE_Voice] MVA partial match issue > > > > You can have the rd with 7 digits only and without the 9 for pstn access - > use either application dial rules (match 7 digits, prefix 9) or a translation > pattern to modify the rd to match your existing local route pattern. > > I'm not sure if there's an MVA bug in this version of cucm, but its pretty > easy to configure it so that you always have a full match since you will > likely have only one rd. This is what I do for the lab. > > A real world (for nanp) example of MVA partial match would be using e164 > address for all rd (+1 npa-nxx-xxxx) and set partial match to 10 or 7 > depending on whether all sites receive inbound ani as 10d for local calls or > if any sites receives only 7d. This would also work for lab, but takes extra > steps if you aren't already required to use + dialing > > For partial match to work, the rd must be longer than the inbound ani (ani 7d > and rd +11d). You cannot use partial match with an ani longer than the rd > (ani 10d and rd 7d), in this case your options would be to apply inbound > transformation on the gateway to make rd ani shorter (ie match the rd) or > make your rd longer and manipulate outbound dnis to make it route. > > On Mar 25, 2013 2:00 AM, "donny f" <f.faraday...@gmail.com> wrote: > > hi, > > > > I config the Service parameter for MVA , using "partial match" 7 digit . > However when I dial the RD using 7 digit ,it never works. > > seem like UCM only take "Full match". I heard this is bug, > > > > Any suggestion for the work around if still want to use "partial match" ? > > > > d > > On Sun, Mar 17, 2013 at 9:58 AM, <michael.se...@compucom.com> wrote: > > Greetings, > I think you are doing everything right just need a few tweaks. Place a call > from the PSTN line 2 to 3033300 and do debug isdn q931 on gateway. What > digits do you see for the calling number. 7 or 10? If seeing 7 digits > inbound change your Remote Destination Number to 5252222, without the 9. If > you are seeing 10 digits inbound the NPA, NXX, TNTN change your remote > destination number to XXX5252222, in other words match what you're seeing in > the isdn debug for calling party and make that you're Remote Destination > Number. > > > Do NOT require the prefix of 9 on the Remote Destination Number. Also, under > Remote Destination Information make sure you are putting a tick in Mobile > Phone checkbox and a tick in the Enable Mobile Connect checkbox. > > Otherwise your configuration looks good. Hope you find this helpful. > > Michael Sears > CCIE 38404 > > Date: Sun, 17 Mar 2013 18:23:01 +0530 > From: sanity insanity <networksanitytoinsan...@gmail.com> > To: ccie_voice@onlinestudylist.com > Subject: [OSL | CCIE_Voice] Mobile Voice Access not working since many > days!! > Message-ID: > <cag4zmyxmd5xj67pwv+_gpabedjoydyg+zbnmugtsfuj3nsx...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Hello All, > > > I have been trying this config for MVA for close to 2 weeks now and it does > not work . Here are the details.... > > > The Issue : > ================== > > I am trying to Intiate a Call from PSTN phone to site B gateway (H323) > 3033300 it should ask for > authentication once authenticated press 1 to make any 4 digit calls if it is > from SB phone 1 . Make sure to display 4 digits number for calling number > along with calling name "SB Phone 1" they can use local gateway to make the > call. > > Also 2nd line on PSTN phone should be used to dial 3033300 and you will > prompted to login. > > > > Details: > ============= > > My config is following.... > > 1) The dial-peers are set in the following way > > dial-peer voice 102 voip > preference 2 > destination-pattern 3300 > session target ipv4:<ip address > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com -- William Bell blog: http://ucguerrilla.com Follow me on twitter @ucguerrilla -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20130327/0989f0ab/attachment.html> ------------------------------ _______________________________________________ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 85, Issue 104 *******************************************
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
